IT Service Catalogue & Procurement Assistant

Opus People Solutions Ltd; Ipswich; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is seeking an IT Service Catalogue & Procurement Assistant in Ipswich. This temporary role involves assisting with the management of the IT Service Catalogue, providing IT goods and services, and supporting procurement requests. Ideal candidates will have IT knowledge, strong communication skills, and problem-solving abilities. The position offers up to £14.59 per hour for 25 hours a week.

Qualifications

• Assisting with the maintenance and management of the Service Catalogue for the IT Service.
• Providing IT goods and services to the organisation.
• Delivering cost-effective, reliable, and agile solutions.

Responsibilities

• Assist with administration of the IT Service Catalogue.
• Provide equipment and peripherals to customers.
• Ensure sufficient stock is available.
• Assist with procurement requests.
• Raise orders on behalf of colleagues.

Skills

Knowledge of IT systems

Experience or skills in IT support

Good interpersonal communication skills

Knowledge of good customer service

Problem-solving skills

Job description

Job Title: IT Service Catalogue & Procurement Assistant

Location: Endeavour House, Russell Road, Ipswich IP1 2BX

Rate of Pay: Up to 14.59 per hour PAYE

Working Hours: 25 hours per week, 5 hours per day

Type: Temporary Role - 12 Months

Opus People Solutions are working with Suffolk County Council to recruit for a IT Service Catalogue & Procurement Assistant.

Purpose of the job

To assist with the maintenance and management of the Service Catalogue for the IT Service, providing IT goods and services to the organisation.

You will be a positive contributor to IT services so we deliver cost effective, reliable and agile solutions that support the business transformation programmes of the council.

Day to day tasks

• Assist with the administration of the IT Service Catalogue which provides standard equipment and repeatable services.
• Provide equipment and peripherals to customers of the service as per the current delivery arrangements.
• Work with colleagues to ensure sufficient stock is available.
• Maintain additional supporting information for equipment and services available via the IT Service Catalogue.
• Assist with the Standard and non-standard requests generated via the Service Catalogue and ensure correct processes are followed.
• Support colleagues across the IT Service with Procurement requests
• Raise orders on behalf of colleagues across the IT Service
• Assist with the publishing of pricing information monthly for schools and related services.
• Monitor progress of requests.
• Assist with the delivery of Standard Change minor projects, products and services when required.

Specialist knowledge skills and experience

• Knowledge of IT systems
• Experience or skills in providing support in an IT, or professional environment.
• Good inter-personal, verbal, and written communication skills
• Knowledge and understanding of good customer service.
• Ability to ascertain the nature of customer requirements.
• Problem solving skills and attention to detail.

For more information or to process your application for this role, please apply online now.