IT Senior Business Analyst

11037 Citibank, N.A. United Kingdom; Belfast; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

Join Citi's Markets Operations Technology Team as an IT Business Senior Analyst. This pivotal role contributes to business planning and performance insights while facilitating communication between business users and technologists. Experience in data analysis and strong communication skills are essential. Enjoy a hybrid working model and competitive benefits, including a generous holiday allowance and private medical insurance.

Benefits

Generous holiday allowance starting at 27 days plus bank holidays

Discretional annual performance related bonus

Private medical insurance packages

Employee Assistance Program

Pension Plan

Special discounts for employees

Access to learning and development resources

Qualifications

• Experience in data analysis and advanced Microsoft Excel skills required.
• Ability to manage multiple activities and prioritize effectively.
• Demonstrated ability to work under pressure with attention to detail.

Responsibilities

• Define systems scope and objectives for complex projects.
• Consult with users to solve system issues through evaluation of business processes.
• Support changes from requirements through implementation.

Skills

Data analysis

Microsoft Office Suite

Communication

Project Management

Education

Bachelor's degree/University degree

Job description

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Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in Business Analysis and SQL to our Markets Operations Technology Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
• Support system change processes from requirements through implementation and provide input based on analysis of information
• Consult with business clients to determine system functional specifications and provides user and operational support
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
• Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
• Proven interpersonal, data analysis, diplomatic, management and prioritization skills
• Consistently demonstrate clear and concise written and verbal communication
• Proven ability to manage multiple activities and build/develop working relationships
• Proven self-motivation to take initiative and master new tasks quickly
• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Education:

• Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Technology

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in Business Analysis and SQL to our Markets Operations Technology Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT

Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions

Support system change processes from requirements through implementation and provide input based on analysis of information

Consult with business clients to determine system functional specifications and provides user and operational support

Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment

Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned

Has the ability to operate with a limited level of direct supervision.

Can exercise independence of judgement and autonomy.

Acts as SME to senior stakeholders and /or other team members.

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

Significant relevant experience

Experience in data analysis with intermediate/advanced Microsoft Office Suite skills

Proven interpersonal, data analysis, diplomatic, management and prioritization skills

Consistently demonstrate clear and concise written and verbal communication

Proven ability to manage multiple activities and build/develop working relationships

Proven self-motivation to take initiative and master new tasks quickly

Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Education:

Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

A discretional annual performance related bonus

Private medical insurance packages to suit your personal circumstances

Employee Assistance Program

Pension Plan

Paid Parental Leave

Special discounts for employees, family, and friends

Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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