IT Security Technician

AF Blakemore & Son Ltd; Willenhall; On-site; GBP 30,000 - 45,000; Full time

Job summary

A large UK grocery company is seeking a Cyber Security Support Specialist to maintain Cyber Security applications and respond to incidents. The role requires experience in IT support, a knowledge of Cyber Security principles, and offers a comprehensive benefits package including generous staff discounts and a company pension scheme. Candidates should have a solid understanding of ITIL and related technologies.

Benefits

Generous staff discount

Company Pension Scheme

Well being support

Qualifications

• Experience in Cyber Security applications and incident remediation is crucial.
• Knowledge of Cyber Security principles and ITIL is required.
• Previous end user IT support experience is necessary.

Responsibilities

• Administer and maintain Cyber Security Applications.
• Monitor and react to Cyber Security alerts.
• Provide analytical Cyber Security reporting to stakeholders.

Skills

Good telephone manner

Experience of end user IT support

Working knowledge of Windows Operating systems

Full clean Driving License

Anti-Virus, EDR or SIEM solution knowledge

Basic understanding of Cyber Security Principles

Knowledge of ITIL

Experience of Active Directory / Office 365 / Mobile Device Management

Job description

Social network you want to login/join with:

• Administer and maintain Cyber Security Applications – email filtering / EDR / SIEM
• Monitor and react to Cyber Security Technology dashboards and alerts with incident remediation
• Monitor and administer Service Desk - Security related tickets
• Provide Cyber Security support for AFB colleagues
• Logging support calls with external Cyber Security Vendors & third parties
• Vulnerability management on AFB endpoints
• Ensure Cyber Security documentation is current and up to date
• Shift work / Out of Hours Support when required
• Provide analytical Cyber Security reporting for key stakeholders
• Support any additional Cyber Security initiatives as required

Generic Responsibilities

• Ensure compliance with “The Blakemore Way” and appropriate levels of the competency framework
• Maintain employee and organisational confidentiality in line with the Data Protection Act / GDPR
• Demonstrate commitment to equality and diversity
• Comply with Health and Safety responsibilities in line with the Company Health, Safety and Environmental Policy
• Comply with all other policy and legal requirements in relation to role

Key knowledge, skills, experience and qualifications required

• Good telephone manner
• Experience of end user IT support
• Working knowledge of Windows Operating systems
• Full clean Driving License
• Anti-Virus, EDR or SIEM solution knowledge
• Basic understanding of Cyber Security Principles
• Knowledge of ITIL
• Experience of Active Directory / Office 365 / Mobile Device Management

About Us:

A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Our forward-thinking family-owned business began life in 1917 as a counter-service grocery store and has grown from these humble beginnings into a company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion. As one of the largest convenience retailers in the UK, we are always looking for innovative ways to create a point of difference. Food and drink have always been our lifeblood, and today our business has multiple divisions specialising in retail, food service and wholesale distribution.

What's in it for you?

Excellent benefits package including:

• Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
• Develop your skills and capability in a highly supportive and multi-diverse culture
• Gain hands-on experience in a high volume, fast paced convenience store
• Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
• Proactive promotion of internal candidates
• Free Tea & Coffee
• Early access to your pay through ‘EarlyPay’
• 24/7 access to your payslips and Rotas via HR/Payroll portal
• Well being support – access to emotional support, counselling, legal and financial advice
• Company Pension Scheme
• Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
• Cycle to work - Bicycle purchase scheme
• Long Service Awards

For more information on the role, please download the job description.

Inclusive environment:as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.