IT Security Technician

Blakemore Trade Partners; Willenhall; On-site; GBP 30,000 - 45,000; Full time

Job summary

A Cyber Security role has opened at a company known for its commitment to innovation and employee support. This position involves administering Cyber Security applications, monitoring technology dashboards, and providing support to staff. Ideal candidates will possess a solid background in IT support, strong analytical skills, and effective communication. Competitive benefits offered and opportunities for personal development are available in an inclusive work environment.

Benefits

Excellent Benefits Package

Paid Breaks

Free Tea & Coffee

Well being support

Qualifications

• Experience in Cyber Security support roles is essential.
• Strong analytical skills for Cyber Security reporting are required.
• Commitment to confidentiality and compliance with regulations is necessary.

Responsibilities

• Administer and maintain Cyber Security Applications.
• Monitor and react to Cyber Security Technology dashboards.
• Provide analytical Cyber Security reporting for key stakeholders.

Skills

Good telephone manner

Experience of end user IT support

Working knowledge of Windows Operating systems

Full clean Driving License

Education

IT related degree or equivalent experience

Tools

Active Directory

Office 365

Mobile Device Management

Job description

Job Advert

Willenhall, or Talbot Green based.

Travel expected.

Key Accountabilities

• Administer and maintain Cyber Security Applications – email filtering / EDR / SIEM
• Monitor and react to Cyber Security Technology dashboards and alerts with incident remediation
• Monitor and administer Service Desk - Security related tickets
• Provide Cyber Security support for AFB colleagues
• Logging support calls with external Cyber Security Vendors & third parties
• Vulnerability management on AFB endpoints
• Ensure Cyber Security documentation is current and up to date
• Shift work / Out of Hours Support when required
• Provide analytical Cyber Security reporting for key stakeholders
• Support any additional Cyber Security initiatives as required
  
  

Generic Responsibilities

• Ensure compliance with “The Blakemore Way” and appropriate levels of the competency framework
• Maintain employee and organisational confidentiality in line with the Data Protection Act / GDPR
• Demonstrate commitment to equality and diversity
• Comply with Health and Safety responsibilities in line with the Company Health, Safety and Environmental Policy
• Comply with all other policy and legal requirements in relation to role
  
  

Essential

Key knowledge, skills, experience and qualifications required

• Good telephone manner
• Experience of end user IT support
• Working knowledge of Windows Operating systems
• Full clean Driving License
  
  

Desirable

• Anti-Virus, EDR or SIEM solution knowledge
• Basic understanding of Cyber Security Principles
• Knowledge of ITIL
• Experience of Active Directory / Office 365 / Mobile Device Management
  
  

About Us

A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Our forward-thinking family-owned business began life in 1917 as a counter-service grocery store and has grown from these humble beginnings into a company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion. As one of the largest convenience retailers in the UK, we are always looking for innovative ways to create a point of difference. Food and drink have always been our lifeblood, and today our business has multiple divisions specialising in retail, food service and wholesale distribution.

What's in it for you?

Excellent Benefits Package Including

• Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
• Develop your skills and capability in a highly supportive and multi-diverse culture
• Outstanding Training & Development
• Gain hands-on experience in a high volume, fast paced convenience store
• Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee
• Early access to your pay through ‘EarlyPay’
• 24/7 access to your payslips and Rotas via HR/Payroll portal
• Well being support – access to emotional support, counselling, legal and financial advice
• Company Pension Scheme
• NEST pension scheme
• Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
• Extra Holidays - Purchase Scheme
• Cycle to work - Bicycle purchase scheme
• Long Service Awards
  
  

For more information on the role, please download the job description.

Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

Contract type

Permanent

Hours

40 hours per week

Salary

Competitive

Closing date for applications

22nd August, 2025

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