IT Scrum Master

FGH (Freemans Grattan Holdings); Bradford; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading company in the retail sector is seeking an experienced IT Scrum Master to join their Technology and Digital Team in Bradford. The role focuses on driving agile practices, managing project tasks, and ensuring effective collaboration among project teams. This position offers hybrid work flexibility and is perfect for professionals passionate about delivering innovative solutions.

Benefits

Competitive salary and bonus scheme

37 days holiday including bank holidays

Life assurance

Paid paternity and maternity leave

Incredible staff discounts

Subsidised Canteen

Qualifications

• 5+ years of experience as a Scrum Master in a technical environment.
• Strong understanding of DevOps practices and CI/CD.
• Experience managing cross-functional teams with a focus on delivery.

Responsibilities

• Drive projects and facilitate completion of tasks with matrix teams.
• Organize agile ceremonies and create/manage project backlogs.
• Ensure visibility and accountability of project deliverables.

Skills

Task management

Agile methodologies

Communication

Problem solving

Coaching

Education

Scrum Master Certification

Tools

Jira

Confluence

Job description

Join to apply for the IT Scrum Master role at FGH (Freemans Grattan Holdings)

Join to apply for the IT Scrum Master role at FGH (Freemans Grattan Holdings)

FGH Business Centre 66-70 Vicar Ln, Bradford BD1 5AJ

Hybrid flexibility: 2 office days per week

Are you a dedicated IT Scrum professional with a passion for driving project deliverables?

Now is a fantastic time to join our Technology and Digital Team as we embark on an exciting and ambitious transformation programme to modernise our digital capabilities and optimise and enhance our customer journey.

Innovation is key as we look for new ideas which will improve the customer experience and our business processes.

ABOUT THE ROLE

The Scrum Master will drive and facilitate the completion of tasks owned by the matrix managed project teams on a variety of project deliverables.

Organising, co-ordinating the breakdown of epic project elements into granular user stories for tracking and delivery by members of the project team.

Ensuring visibility and accountability of delivery tasks and taking appropriate actions to ensure delivery against milestones at risk and managing emerging issues and challenges within the team or via structure escalation.

Organising and planning agile ceremonies. Creating and maintaining backlogs using appropriate tooling.

Working with the Project Management & Product Owners team to smooth co-ordinated delivery. Coach and evangelise team members to the benefit and approach to agile delivery whilst apply common sense and pragmatism to a business on a journey to agile practices.

Solution Delivery

• Ability to demonstrate decision making skills to ensure working at pace
• Ensure teams remain focused on delivery and the team are working in a co-ordinated manner
• Ability to escalate challenges or decisions outside their ability to control or that would have wider implications to the delivery or team
• Ability to bridge the gap between Project Managers and Product Owners delivery teams
• Demonstrate the ability to manage and delegate activities to appropriate members of the team and hold them accountable for delivery
• Pro-active approach to problem solving and issue management
• Ability to review and contribute to SDLC documentation
• Ability to implement and manage robust change management

Relationship Management

• Ability to manage support Project Management and Product Owner to ensure excellent outcomes that drive business value
• Set and manage expectations with stakeholders effectively using plain English expectations
• Ability to summarise and provide structured updates or escalations related to work in progress
• Manage third party suppliers ensuring a quality, value for money service and maintaining effective relationships

Personal

• Manage and motivate project teams ensuring effective performance management, training and coaching.
• Detail focused individual, comfortable organising and co-ordinated detailed team tasks
• Comfortable running daily stand-up meetings with the team to obtain progress updates, challenge delays or support where required
• Capable of organising complex detailed delivery activities into backlogs driving sprints and overall project burn down

Best Practice

• Proactive contribution to continuous improvement of both the IT Function and the organisation as a whole.
• Support the business in defining and maintaining best practise governance and project methodologies
• To be committed to good outcomes for customers at all times
• Ensure compliance with all applicable UK and local regulations, Company Policies and FCA Conduct Rules.
• Demonstrate behaviours in line with our Company values.

ABOUT YOU

• Able to commute to Bradford city centre
• 5+ years’ experience working in a scrum Master role within in a technical delivery environment
• Strong focus on task management and delivery
• Strong attention to details skills set
• Strong working knowledge of agile ceremonies and delivery management against agile methodologies
• Strong understanding of DevOps practices and management of CI/CD pipeline
• Experience in helping an organisation adopt wider business agility.
• An excellent ability to coach team members and the wider business community in the application of agile principles.
• Managed project teams with at least 6 matrixed managed team members
• Managed multiple project in parallel against a priority order
• Good working knowledge of Jira or equivalent
• Good working knowledge of software and data engineering practices
• Advanced users of Word, Excel, able to set up tables, spreadsheets, graphs etc
• Advanced commercial understanding of business and retailing
• Demonstrate the ability to apply common sense to complex delivery problems to achieve best possible outcomes rather than perfect
• Excellent interpersonal and communication skills, able to engage effectively at all levels, both internally and with 3rd parties.
• Management of cross-functional, multi-disciplined personnel (matrix), displaying leadership, motivational and coaching skills.
• Flexible and proactive approach to change, encouraging innovation and presenting change positively.
• Strategic thinking skills, able to place Transformation activity in an organisational context.

Technical Knowledge

• Strong planning, analytical and reporting skills, able to assimilate complex information and present recommendations.
• Awareness of business analysis best practises.
• Broad awareness of Project Management and general Information Technology capabilities concepts and trends.
• Good understanding of retailing, markets, customer groups
• Cross functional project experience.

Competitor knowledge and understanding in both retail and online

For over 100 years, Freemans has been at the forefront of home shopping, delivering quality products and exceptional service. We’ve accepted the challenge to transform our business into a modern, digital-first retailer.

With a rich heritage and an eye on the future, we are a forward-thinking, tech-driven online retail business, making fabulous fashion and stylish homewares accessible and affordable for everyone.

Based in West Yorkshire and part of the OTTO group – one of the world’s largest online retail organisations, Freemans Grattan Holdings (FGH) is the home of familiar brands such as Freemans, Grattan, Kaleidoscope, and Curvissa.

WHAT WE OFFER YOU

FLEXIBILITY

We offer a range of hybrid and flexible working options to help you achieve a healthy work – life balance. Our full time head office colleagues work a minimum of 2 days per week in the office, allowing the perfect balance between collaborative in-person team work and the flexibility to work from home.

TRAINING & DEVELOPMENT

Turning your job into a career is a real passion for us and our development programmes will enable you to grow in role.

We offer clear career pathways that will show you the way, outlining the skills, behaviours and knowledge needed to perform at the next step.

We invest in our colleagues, giving them all the opportunity to progress. Our inspired leadership programme is aimed at equipping our future leaders to coach, develop, manage change and maintain situational awareness.

INCLUSIVITY

As a business, we depend on a fusion of identities, characteristics, backgrounds, and cultures to fully appreciate our people and our customers. Freemans has a long-standing commitment to ensuring fairness and balance.

Our company is an inclusive organisation where everybody can make the most of their talent and abilities. Our pay, reward, and progression approach is based solely on fairness and merit.

BENEFITS

We firmly believe that we should reward our brilliant people with extensive benefits to help them stay healthy, relax and re-energise, have fun, manage the day-to-day and plan for the future. Here are just some of our great benefits:

• Competitive salaries and annual bonus scheme
• 37 days holiday including bank holidays
• Life assurance
• Paid paternity and maternity leave
• Incredible staff discounts
• Subsidised Canteen

Ready to apply?

If you’re excited about this opportunity and want to join FGH, click apply now to send us your application.

Further information

About Us – Freemans Grattan Holdings

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Media and Retail

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