IT Risk Manager - ITIL, ServiceNow, Banking

Harvey Nash; London; Hybrid; GBP 150,000 - 200,000; Full time

Job summary

A leading investment bank in London seeks an IT Risk Manager to ensure compliance in applications and infrastructure. This role involves liaising with risk teams, managing IT risk issues, and supporting compliance with technology operations. Proficiency in ServiceNow and strong interpersonal skills are essential. The position offers a hybrid work model and a competitive daily rate.

Responsibilities

• Liaise with internal risk teams to track IT risk findings.
• Use Tableau to assess compliance standards.
• Manage timelines for platform upgrades.

Skills

Proficiency in ServiceNow

Experience creating IT monitoring/reporting processes

Interpersonal and managerial skills

Education

Bachelor's degree or equivalent experience

Tools

MS Office

Archer Risk management tool

Job description

IT Risk Manager - ITIL, ServiceNow, Banking

Harvey Nash London, United Kingdom Apply now Posted 10 days ago Hybrid Job Contract GBP250 - GBP309 per day

IT Risk Manager - ITIL, ServiceNow, Banking

Harvey Nash London, United Kingdom Apply now

IT Risk Manager - Servicenow, ITIL, Banking sought by leading investment bank based in the city of London.

IT Risk Manager - Servicenow, ITIL, Banking sought by leading investment bank based in the city of London.

**Inside IR35 - 4 days per week on site**

The IT Risk Manager position focuses on ensuring that applications and infrastructure meet risk and compliance standards within the banks enterprise environment. You're essentially the driving force behind identifying, tracking, and resolving IT risk and compliance issues.

Key Responsibilities

Issue Management:

• Liaise with internal risk teams and app custodians to identify and track IT risk findings.
• Raise and document new issues and push them forward to closure while exploring better solutions. Server Compliance Monitoring:
• Use Tableau and Technology Operations Portal to assess whether servers meet compliance standards.
• Ensure vulnerabilities are patched and security benchmarks (TSS, IIS TSS, Anti-Virus, WWF, etc.) are met.

System Currency Oversight:

• Manage timelines for platform upgrades or retirements using the TI Technology Currency site.
• Coordinate with stakeholders to update deadlines and secure extended vendor support if needed.
• Help application custodians interpret the banks policies and manage exceptions responsibly.
• Be the bridge between technology teams and compliance policies.

Must-Have Skills & Qualifications

• Proficiency in ServiceNow and MS Office
• Experience creating IT monitoring/reporting processes
• Experience with the Archer Risk management tool (nice to have)
• Leading distributed teams through remediation
• Knowledge of ITIL and IT Change Management
• Strong understanding of IT lifecycles and infrastructure dependencies
• Interpersonal and managerial skills (negotiation, communication, team coordination)
• Bachelor's degree or equivalent experience

Please apply within for further details or call on 07393149627

Alex Reeder
Harvey Nash Finance & Banking

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