IT Resilience & Cyber Recovery Lead

Burberry; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Burberry in London is seeking an IT Resilience Manager to lead governance and assurance for technology resilience across critical services. You will collaborate with service owners, SIAM, cyber security and business continuity to set policy, lead recovery planning and testing, and drive evidence-based assurance.

You will oversee annual resilience and cyber recovery exercises, track risks, report to Cyber & Risk leadership, and ensure resilience is embedded across design, suppliers and

Qualifications

• Proven experience in IT disaster recovery, IT resilience, technology risk, business continuity or resilience assurance roles.
• Strong understanding of IT resilience, cyber resilience, disaster recovery and backup requirements across hybrid cloud and on-premise environments.
• Experience reviewing service-level recovery plans, test evidence and resilience controls against policy and standards.
• Experience leading resilience exercises, simulations or scenario-based testing across multiple services, teams and suppliers.

Responsibilities

• Maintain a view of critical business services and supporting technology dependencies, ensuring recovery priorities, resilience requirements and recovery approaches reflect business impact.
• Maintain the IT Resilience policy framework, including the overarching IT Resilience Policy and supporting Cyber Resilience, IT Disaster Recovery and IT Backups policies.
• Define clear minimum requirements for recovery planning, backup arrangements, resilience controls, testing, evidence, recovery objectives and reporting.
• Ensure resilience requirements address cyber-led disruption scenarios, including ransomware, destructive attacks, compromised identities, data loss and major service outages.
• Review ITDR plans developed by service owners, platform teams and third-party partners, ensuring they are complete, current and aligned to policy, standards and recovery requirements.
• Review ITDR test plans and test outcomes to confirm recovery activities are appropriately scoped, evidenced and aligned to agreed RTOs, RPOs and business recovery priorities.
• Oversee the annual IT resilience and cyber recovery exercise to test cross-service response, recovery coordination, escalation and decision-making.
• Conduct monthly assurance reviews of recovery plans, backup status, resilience controls, test activity, open risks and overdue remediation actions.
• Maintain resilience reporting for critical technology services, including plan currency, test status, backup assurance, recovery capability (including cyber recovery), open risks and remediation progress.
• Work with service owners and platform teams to ensure resilience and recovery gaps have clear owners, treatment actions and target dates.
• Provide direction on resilience and recovery requirements for service design, architecture, supplier obligations and operational processes, ensuring services are designed to minimise impact and support effective recovery.
• Partner with Cyber Security Operations and IT Risk to ensure ITDR and cyber recovery capabilities address cyber-specific scenarios, including ransomware, data loss, compromised identities and destructive attacks.
• Work with business continuity teams to ensure ITDR, IT resilience and cyber recovery planning, testing and exercising align to wider business continuity and operational resilience requirements.
• Report resilience posture, including ITDR readiness, resilience capability and cyber recovery maturity, along with test outcomes, policy compliance, material gaps and improvement actions to Cyber & Risk leadership and relevant governance forums.

Skills

IT disaster recovery

IT resilience

technology risk

business continuity

resilience assurance

governance

cyber disruption scenarios

stakeholder communication

Job description

Burberry in London is seeking an IT Resilience Manager to lead governance and assurance for technology resilience across critical services. You will collaborate with service owners, SIAM, cyber security and business continuity to set policy, lead recovery planning and testing, and drive evidence-based assurance.

You will oversee annual resilience and cyber recovery exercises, track risks, report to Cyber & Risk leadership, and ensure resilience is embedded across design, suppliers and