(IT) Project Manager - Air 2 Ground Network

Flint Technology Services Ltd; Bristol; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is on the lookout for a proactive Project Manager to lead critical service operations projects with a focus on Air-to-Ground network service management. This role demands a robust background in telecom service operations, particularly with suppliers like Ericsson and Nokia. You will coordinate service management activities, ensuring efficient delivery while managing project financials and engaging with external authorities. If you excel in stakeholder management and thrive in a fast-paced environment, this opportunity is perfect for you to make a significant impact in the telecom sector.

Qualifications

• Proven experience in telecom service operations project management.
• Strong understanding of Service Management principles and tools.

Responsibilities

• Manage and support Service Management activities with strategic suppliers.
• Oversee project financials related to A2G Service Management.

Skills

Telecom Service Operations

Project Management

Supplier Coordination

Service Management Principles

Communication Skills

Stakeholder Management

Negotiation Skills

Financial Management

Tools

OSS

NetAct

DCAP

Job description

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Location: Bristol, United Kingdom

Country: UK

Rate: Negotiable

Role Overview:

We are seeking an experienced and proactive Project Manager to oversee and coordinate critical service operations projects with a strong focus on Air-to-Ground (A2G) network service management. The ideal candidate will have a robust background in telecom service operations, supplier coordination (Ericsson and Nokia), and a good understanding of service management systems and financials. This role also encompasses elements of estates management and requires regular interaction with external authorities and internal stakeholders.

Key Responsibilities:

1. Work closely with Service Operations teams and strategic suppliers (Ericsson and Nokia) to ensure timely and efficient delivery of services.
2. Manage and support Service Management activities, ensuring alignment with relevant processes and systems (including OSS, NetAct, DCAP, etc.).
3. Act as a key point of contact with external Authorities to define, negotiate, and manage operational interfaces and interaction models for the A2G Network.
4. Oversee project financials related to A2G Service Management, ensuring transparency, compliance, and cost-effectiveness.
5. Contribute to Estates Management, ensuring that infrastructure requirements are aligned with service and operational needs.
6. Drive project timelines, risks, and resource planning while maintaining alignment with strategic objectives.
7. Provide regular status reporting to leadership and stakeholders, escalating issues when necessary.

Required Skills & Experience:

1. Proven experience in telecom service operations project management, especially working with vendors such as Ericsson (E///) and Nokia.
2. Strong understanding of Service Management principles and tools (OSS, NetAct, DCAP).
3. Demonstrated experience engaging with regulatory or governmental authorities.
4. Familiarity with financial management in the context of service delivery and operations.
5. Exposure to or experience in Estates Management or infrastructure coordination is a plus.
6. Excellent communication, stakeholder management, and negotiation skills.
7. Ability to work independently in a complex, fast-paced environment.