IT Project Manager

Westfield; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading company in the insurance sector is looking for an experienced IT Project Manager to lead technology initiatives and transformations. This role requires a proactive project manager with a strong background in the London Market, excellent stakeholder management skills, and proficiency in project management methodologies to drive strategic projects and ensure compliance.

Qualifications

• Experience delivering IT projects within the London insurance market.
• Proven knowledge of PRINCE2, PMP, Agile, Waterfall methodologies.
• Experience with regulatory-driven initiatives.

Responsibilities

• Lead cross-functional teams to deliver high-quality project outcomes.
• Develop project plans and maintain Gantt charts, milestones, and risk registers.
• Manage stakeholder expectations and facilitate decision-making.

Skills

Project management methodologies

Stakeholder management

Interpersonal communication

Commercial awareness

Education

Relevant project management certifications

Tools

MS Project

JIRA

Confluence

Job description

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Job Description

We are seeking an experienced IT Project Manager to lead the delivery of complex technology initiatives within our Lloyd's syndicate operation. This is a critical role within our IT function, responsible for driving strategic and regulatory projects from initiation through to completion. You'll collaborate with internal stakeholders as well as third-party vendors and Lloyd's market entities.

This is an excellent opportunity for a results-driven, hands-on project manager with deep experience in the London Market to contribute to the transformation of our business through technology.

Responsibilities

Key Responsibilities:

Project Initiation & Planning:

Define project scope, goals, deliverables, and success criteria in alignment with business objectives.

Develop and maintain comprehensive project plans, including Gantt charts, resource forecasts, milestones, and risk registers.

Conduct feasibility analysis, business case development, and secure project funding and governance approvals.

Ensure alignment with internal methodologies and Lloyd's change governance standards.

Project Execution & Delivery:

Lead cross-functional teams to deliver high-quality project outcomes on time and within budget.

Allocate resources efficiently and manage day-to-day task execution.

Track progress against project plans and proactively identify deviations, risks, and dependencies.

Manage change requests through structured change control processes.

Drive agile and/or waterfall ceremonies and project governance meetings, including RAID reviews and steering committees.

Project Closure:

Conduct post-implementation reviews to evaluate project performance, capture lessons learned, and document knowledge transfer.

Ensure successful handover of project deliverables to business-as-usual (BAU) teams.

Complete all project documentation and obtain formal sign-off from stakeholders.

Stakeholder & Vendor Management:

Develop and maintain strong relationships with stakeholders, including senior management, IT, operations, compliance, underwriting teams, and external vendors.

Communicate project status, issues, and risks clearly through regular reporting and meetings.

Manage stakeholder expectations and facilitate decision-making across multiple levels of the organization.

Risk & Compliance:

Identify and assess operational, technical, financial, and regulatory risks associated with project delivery.

Implement mitigation strategies and ensure compliance with all relevant standards, including Lloyd's Minimum Standards, Solvency II, GDPR, and FCA regulations.

Financial Management:

Develop and manage project budgets, forecasts, and financial reporting.

Track actuals versus budget and ensure cost control throughout the project lifecycle.

Liaise with finance and procurement on contracts, purchase orders, and vendor invoicing.

Standards & Governance:

Ensure all project delivery aligns with internal project management methodology (e.g., Westfield PM framework).

Champion quality assurance, governance, and continuous improvement in project practices.

Qualifications

Requirements:

Essential Skills & Experience:

Proven track record delivering IT projects within the London insurance market or financial services sector.

Strong knowledge of project management methodologies (e.g. PRINCE2, PMP, Agile, Waterfall).

Excellent interpersonal, communication, and stakeholder management skills.

Experience with regulatory-driven initiatives and familiarity with Lloyd's market standards.

Proficient in project tools such as MS Project, JIRA, Confluence, DevOps, or equivalent.

High level of commercial awareness and vendor management capability.

Ability to manage multiple priorities and work effectively under pressure.

Desirable:

Experience in managing large-scale system implementations or digital transformation projects.

Knowledge of core insurance systems (e.g., Guidewire, Sequel, Eclipse, or similar).

Familiarity with Solvency II, Lloyd's Blueprint Two, GDPR, and PRA/FCA regulatory environments.

Relevant project management certifications (e.g. PRINCE2, PMP, Agile Scrum Master, MSP)

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. #wspi

We are an equal opportunity employer/minority/female/disability/protected veteran.