IT Project Manager

Citizen

Birmingham

On-site

GBP 55,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Innovative Environment

Professional Growth

Collaborative Culture

Annual Leave

Enhanced family leave

Generous Pension Scheme

Competitive Salary

Comprehensive health insurance

Flexible working hours

Job summary

A reputable housing organization in Birmingham seeks an IT Project Manager to drive impactful projects that enhance service delivery for thousands of people. The role involves liaising with various stakeholders, ensuring customer-centric solutions, and fostering a collaborative work environment. Candidates should have a strong track record in business project delivery, ideally with experience in the Housing sector and familiarity with Smartsheets. This position offers a competitive salary and benefits, including professional growth opportunities and a collaborative culture.

Qualifications

Experience of delivering business projects at pace.
Ideally knowledge of Housing sector.
Ideally knowledge and experience of Housing Management systems.
A team player who is highly motivated and likes to ask questions
Ideally detailed knowledge working with Smartsheets

Responsibilities

Liaising with stakeholders at all levels.
Ensuring focus on delivering for customers.
Delivering changes that positively impact lives.
Making a difference

Skills

Experience of delivering business projects at pace

Knowledge of Housing sector

Experience with Housing Management systems

Team player, highly motivated

Knowledge working with Smartsheets

Tools

Smartsheets

Job description

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This range is provided by Citizen. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Key Responsibilities

Liaising with stakeholders at all levels
Ensuring the focus is for delivering for our customers
Delivering changes that have positive impacts on people’s lives
Making a difference

Qualifications and experience

Experience of delivering business projects at pace
Ideally knowledge of Housing sector
Ideally knowledge and experience of Housing Management systems, interfacing systems, processes, and scripting
A team player who is highly motivated and likes to ask questions
Ideally detailed knowledge working with Smartsheets

Joining the team means stepping into a role where you’ll make a tangible impact on how we deliver services to thousands of people. We don’t just manage projects—we shape the future of Citizen through technology, innovation, and collaboration. You’ll work on high-profile programmes, have the freedom to bring your ideas to life, and be supported by a team that values professionalism, creativity, and continuous improvement. If you want variety, challenge, and the chance to leave a legacy, this is the place for you.

What We Offer

Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.
Professional Growth: Opportunities for continuous learning and career advancement.
Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.
Annual Leave: Annual leave starts at 26 days per year plus bank holidays
Annual leave purchase scheme – option to buy up to an additional 5 days per year
Enhanced family leave (maternity, paternity and adoption)
Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match
Competitive Salary: We offer a competitive compensation package
Health and Wellness: Comprehensive health insurance and wellness programs
Work-Life Balance: Flexible working hours and generous leave policies.Employee Development: Access to training programs and career development resources

Find out more here: Citizen | Benefits

Company Culture

We will work together as one team and embrace our Citizen values.

Stay Connected: Follow us on Profile / X, Citizen | Facebook and Instragram - Citizen to stay updated on our latest news and opportunities.

Further information on our selection process and Equality and Diversity commitment can be found at www.citizenhousing.org.uk

Closing date: Friday 9th January 2026

Interview date: Friday 16th January & Tuesday 20th January 2026 (to be confirmed)

We welcome applications from all backgrounds and can make reasonable adjustments to support you through the process.

Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.

Proud Corporate Member of WISH - The Network for Women Working in Social Housing
Citizen Housing is a Disability Confident Employer
Official Accredited Living Wage Employer

Seniority level