IT Programme Manager

Vocative Consulting; Taunton; Hybrid; GBP 63,000 - 77,000; Full time

Benefits offered by this job

25 days holiday

5% pension match

Private healthcare

Life cover

Early wage access

Retailer discounts

Job summary

Vocative Consulting is recruiting an IT Programme Manager for a well-established not-for-profit organisation. Based in Taunton with hybrid working (3 days on site), you will lead major IT and business change programmes and ensure delivery translates into better experiences for the people the organisation supports.

Reporting to the Head of IT, you will lead a small project management team, drive design, delivery and rollout of IT solutions, and collaborate with internal teams, business

Qualifications

• Proven experience delivering IT software project implementations.
• Experience with system configuration projects and business change.
• Ability to manage a matrix team and stakeholder expectations.

Responsibilities

• Own the delivery of the IT programme and portfolio underpinning the organisation's strategy.
• Lead process mapping and requirements gathering with business experts.
• Manage design and technical issue resolution with project teams and end users.
• Ensure new systems integrate smoothly with existing processes, minimising disruption.
• Foster a service-focused culture within IT and the wider business.
• Coach and develop direct reports, including performance and PDRs.
• Set and maintain project governance standards and continuous improvement.

Skills

IT PM

Stakeholder Mgmt

Agile

PRINCE2

Job description

IT Programme Manager

£70,000

Hybrid (Taunton 3 days/week)

Our client is looking for an IT Programme Manager to lead the delivery of major IT and business change programmes for a well-established not-for-profit organisation making a genuine difference in the sector it serves. Every project you deliver here translates directly into a better experience for the people the organisation supports.

Reporting to the Head of IT and leading a small project management team, you'll be the driving force behind the design, delivery and rollout of IT solutions across the business. You’ll be working hand-in-hand with internal teams, business stakeholders and third-party providers to make sure change actually lands.

What you'll be doing

• Owning delivery of the IT programme and portfolio that underpins the organisation's strategic direction
• Leading process mapping and requirements gathering with business experts, translating complex needs into clear, actionable project and programme deliverables
• Managing the resolution of design and technical issues through close collaboration with project teams and end users
• Ensuring new systems and processes integrate smoothly with existing ways of working, minimising disruption to frontline services
• Building a highly engaging, service-focused culture across the IT team and the wider business
• Managing, coaching and developing your direct reports, including performance, absence and PDRs
• Setting the standard for project governance, best practice and continuous improvement

What we're looking for

• Proven experience delivering IT software project implementations, system configuration projects, business change and system rollouts
• Strong grounding in standard project methodologies - PRINCE2, Waterfall, DevOps and Agile
• A confident, credible leader who can manage a matrix team, influence at all levels and hold their ground on what matters while staying flexible on the rest
• Experience managing project scope, change control and stakeholder expectations, including with resistance to change
• A track record of working with detailed specifications - data requirements, process flows, user interface changes and user stories
• Excellent written, verbal and interpersonal skills, with the analytical rigour to match
• PRINCE2 Practitioner, APM or PMP desirable but not essential

What's in it for you

• £70,000 salary, permanent role
• 25 days' holiday plus bank holidays, rising with length of service
• 5% matched pension contribution
• Private healthcare and life cover
• Access to early wage access via a wage streaming benefit
• Discounts across thousands of retailers through a dedicated rewards platform
• A genuine investment in your development, including access to an online learning platform
• Employee Assistance Programme

This is a role for someone who wants their programme management skills to count for something beyond the balance sheet - helping a not-for-profit organisation deliver on its ambition to be the provider people choose