IT Professional

jobs.jerseyeveningpost.com-job boards; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

Un client recherche un professionnel IT expérimenté pour rejoindre son équipe de service delivery à Jersey. Le poste implique le soutien IT à distance et sur site, ainsi que la gestion des systèmes variés tels qu'Office 365 et Windows Server. La culture d'entreprise met l'accent sur le développement professionnel avec des programmes de formation et une rémunération compétitive.

Benefits

Programmes de développement et d'apprentissage

Environnement flexible et de soutien

Rémunération compétitive

Qualifications

• Expérience dans le support technique avancé et la gestion des tickets.
• Compétence en administration d'Office 365 et Azure.
• Engagement à fournir un service IT de haute qualité.

Responsibilities

• Résoudre des tickets techniques avancés escaladés du support Level 1.
• Effectuer un support à distance et des visites sur site.
• Administrer des environnements Windows Server et Office 365.

Skills

Service Delivery

Technical Support

Networking Fundamentals

Problem Solving

Tools

Office 365

Azure

Windows Server

Active Directory

Exchange Server

SQL Server

SonicWall

Ubiquity Dream Machine

Job description

Our client is seeking an experienced IT professional to join their Service Delivery team in Jersey. This role involves providing outsourced IT support, resolving complex technical issues escalated from Level 1 support, and performing scheduled or reactive on-site visits. Candidates must have their own transport. The role combines remote desktop support with on-site assistance and requires strong technical expertise across various IT systems and platforms.

Job Duties:

• Resolve advanced technical tickets escalated from Level 1 support.
• Perform remote desktop support and on-site visits for scheduled or reactive work.
• Administer Office 365, Azure, and multi-factor authentication (MFA).
• Manage Windows Server environments, including Active Directory, Exchange Server, and SQL Server.
• Provide firewall support, preferably with SonicWall and Ubiquity Dream Machine.
• Deliver general Wi-Fi and networking support, including basic networking fundamentals.

Job Requirements:

• Experience using ticketing systems to manage IT issues and escalations.
• Proficiency in Office 365 and Azure administration.
• Hands-on experience with Windows Server, Active Directory, Exchange, and SQL Server.
• Familiarity with firewall technologies such as SonicWall and Ubiquity Dream Machine.
• Networking fundamentals knowledge.
• Own transport for on-site visits.
• Commitment to delivering high-quality IT support services.

What You'll Love:

Joining a global leader in innovative IT solutions and support, you will work with a diverse client base across multiple industries. Our client values career progression and offers excellent learning and development programmes, competitive pay, and a strong benefits package. Enjoy a supportive and flexible working environment that promotes well-being and professional growth.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here