IT Operations Technician (VA164)

TN United Kingdom; Sale; Remote; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in the education sector is seeking a dedicated Apprenticeship End-Point Assessor. This role involves delivering independent and fair assessments for various apprenticeship standards, requiring exceptional skills in assessment and communication. The successful candidate will manage a caseload, support training for assessors, and maintain high quality standards in assessment delivery. With a focus on Early Years education, this position offers the chance to make a significant impact on the future of apprenticeships. Join a supportive environment that values your contributions and fosters professional growth.

Benefits

25 days annual leave + 8 bank holidays

Additional day off for your birthday

Annual Loyalty Bonus

Salary reviews

Employee Assistance Programme

Cycle to work scheme

Supportive work environment

Qualifications

• Assessors must be qualified to at least Level 5 in Early Years Lead Practitioner.
• Minimum 2 years of experience in competence-based interviewing is required.

Responsibilities

• Manage caseloads ensuring timely completion of assessments.
• Deliver high-quality assessment services to apprentices and employers.
• Conduct assessments with integrity and impartiality.

Skills

Assessment Skills

Communication Skills

Organizational Skills

Time Management

IT Skills (Microsoft Office)

Competence-Based Interviewing

Education

Level 6 in Early Years Education

Relevant Assessor Qualification (D32/33, A1, TAQA)

Functional Skills Level 2 in English and Maths

Job description

Social network you want to login/join with:

Location: Remote (with travel for assessments) / West Midlands coverage

Reports to: Early Years End-Point Assessment Lead

Line management responsibilities: No

Overview

Training Qualifications UK is a leading Apprenticeship End-Point Assessment Organisation approved by the Education and Skills Funding Agency, delivering assessments for various Apprenticeship Standards.

The role of an Apprenticeship End-Point Assessor involves providing independent, fair, reliable, and consistent assessment services. Assessors use their industry knowledge to make judgments and grading decisions after conducting assessment activities that test occupational competency.

This role requires flexibility, independence to travel, exceptional assessment skills, integrity, and impartiality. The successful candidate will manage a caseload, deliver assessments, train and standardize freelance assessors, undertake quality assurance, and support training for external customers. Sector areas include:

• Early Years Educator Level 3
• Early Years Practitioner Level 2
• Early Years Lead Practitioner Level 5

Key Responsibilities

• Manage caseloads ensuring timely and standard-compliant completion of assessments
• Deliver high-quality assessment services to apprentices and employers
• Conduct assessments with integrity and impartiality
• Provide accurate feedback and reports to support assessment decisions
• Maintain knowledge of relevant apprenticeship standards and assessment plans
• Participate in internal quality assurance and moderation activities
• Support training and standardization of assessors
• Maintain ongoing CPD related to assessment and quality assurance
• Contribute to the development of assessment materials and resources
• Adhere to internal policies and confidentiality standards
• Travel as required, with access to own transport

Other Responsibilities

• Assist with complaints, discrepancies, and investigations into malpractice
• Liaise with other departments to ensure a smooth customer experience
• Report conflicts of interest and engage with company communications
• Support the screening and interviewing of assessors and IQAs

Essential Skills/Experience/Qualifications

• Assess at least to Level 5 in Early Years Lead Practitioner with recent experience
• Minimum 2 years’ experience in competence-based interviewing
• Qualified to at least Level 6 in Early Years Education
• Knowledge of regulatory frameworks and safeguarding
• Current DBS check
• Relevant assessor qualification (e.g., D32/33, A1, TAQA) or EPA qualification
• Functional Skills Level 2 in English and Maths
• Experience in work-based learning assessment
• Proficient IT skills, especially Microsoft Office
• Experience producing assessment reports and conducting internal quality assurance
• Excellent communication, organizational, and time management skills
• Active CPD and sector knowledge
• Comfortable working in regulated environments and following SOPs
• Ability to work independently and adaptively

Desirable Skills/Experience/Qualifications

• Experience in End-Point Assessment delivery
• Knowledge of EYFS requirements and assessing children and families
• Level 5 qualification in Children, People and Young Families sector
• Experience assessing Level 2 and 3 Early Years Apprenticeships
• Internal Quality Assurer Qualification (e.g., D34, V1)
• Experience with External Quality Assurance activities

Key Characteristics

Soft skills include:

• Change recognition and solution orientation
• Confidence, ambition, and a proactive attitude
• Ability to develop rapport with stakeholders
• Motivation, enthusiasm, and initiative
• Understanding of the bigger picture and company role
• Passion for education
• Professionalism and positive representation of Training Qualifications UK
• Willingness to learn and prioritize team goals

Benefits include:

• 25 days annual leave + 8 bank holidays
• Additional day off for your birthday
• Annual Loyalty Bonus
• Salary reviews
• Employee Assistance Programme
• Cycle to work scheme
• Supportive work environment