IT Operations Project Engineer

JR United Kingdom; Woking; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading technology company is seeking an IT Engineer to enhance operational capabilities through client onboarding and technical expertise. This role involves managing IT projects, implementing solutions, and collaborating with clients to deliver top-tier services. Ideal candidates will have a degree in IT or Computer Science, with strong skills in RMM, MDM, and project management. If you're eager to make an impact, we encourage you to apply.

Qualifications

• Proven experience as an IT Projects Engineer in an MSP.
• Strong knowledge of data migration techniques and network infrastructure.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Oversee client onboarding and ensure smooth transitions.
• Manage IT projects including software deployment and system migrations.
• Provide technical expertise throughout project lifecycles.

Skills

Problem-solving

Troubleshooting

Project management

Communication

Interpersonal skills

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Information Technology

Tools

RMM tools

MDM tools

Microsoft 365

Google Workspace

Job description

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We are seeking a skilled IT Engineer to join our dynamic team. The ideal candidate will be responsible for client onboarding and ad-hoc project work, ensuring seamless implementation and configuration of various IT systems. The ideal candidate should possess extensive knowledge of RMM (Remote monitoring and management) and MDM (Mobile device management) platforms, as well as Microsoft 365 and Google Workspace best practice setup and configuration. As an IT Engineer, you will play a pivotal role in the development and implementation of innovative solutions that enhance our operational capabilities.

Responsibilities

Oversee the onboarding process for new client, ensuring a smooth transition to our services and systems

Plan, execute and manage IT projects including infrastructure upgrades, software deployment and system migrations.

Collaborate with clients and internal teams to define project requirements, objectives, and timelines.

Provide technical expertise and guidance throughout project lifecycles, ensuring adherence to best practices and industry standards.

Conduct thorough system analysis, identifying areas for improvement and proposing suitable solutions.

Implement and configure RMM and MDM tools to optimise client systems’ performance and security.

Execute data migration projects, ensuring data integrity and minimal disruption to business operations.

Assist with troubleshooting complex technical issues, both remotely and on-site, to ensure prompt resolution and client satisfaction.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

Proven experience as an IT Projects Engineer or similar role within an MSP environment.

Strong knowledge of RMM and MDM tools, data migration techniques, Microsoft 365, Google Workspace, cloud-to-cloud and direct-to-cloud backup solutions, Firewall configuration and network infrastructure.

Excellent problem-solving and troubleshooting skills, with the ability to resolve complex technical issues.

Strong project management skills, with the ability to manage multiple projects simultaneously.

Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients, team members, and vendors.

We invite passionate individuals who are eager to contribute their expertise to our innovative projects. If you are ready to take on this exciting challenge, we encourage you to apply.