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IT Operations Manager, ROYAL COLLEGE OF MUSIC

Guardian Jobs

London

On-site

GBP 90,000

Full time

2 days ago
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Job summary

Join a prestigious institution as an IT Operations Manager, responsible for managing ICT services at the Royal College of Music. This role involves overseeing the IT infrastructure and leading a team to ensure excellent service delivery for staff and students. Ideal candidates will have strong IT skills and team management experience.

Qualifications

  • Experienced IT professional with strong knowledge in Microsoft Windows, Office 365, and network maintenance.
  • Good understanding of cyber security challenges.
  • Strong team management and project management skills.

Responsibilities

  • Provide ICT services and support to staff and students.
  • Manage ICT infrastructure, operational contracts, and cyber security.
  • Lead a team of six and negotiate operational contracts.

Skills

Microsoft Windows
Office 365
Network maintenance
SQL servers
Cloud technologies
IT Service Management
Cyber security
Project management
Team management

Job description

IT Operations Manager, ROYAL COLLEGE OF MUSIC

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IT Operations Manager, ROYAL COLLEGE OF MUSIC

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The Royal College of Music is seeking to recruit an IT Operations Manager who will be responsible for providing ICT services and support to staff and students, with day-to-day responsibility for the ICT infrastructure, operational contracts, cyber security, systems administration, and the help desk. The IT Operations Manager reports to the Head of IT and leads a team of six. The IT Manager supports the Head of IT by negotiating and managing operational contracts and budgets.

The Royal College of Music is one of the world’s greatest conservatoires, training gifted musicians from all over the world for international careers as performers, conductors and composers. We are ranked the Global No. 1 institution for Performing Arts for the fourth year running in the 2025 QS World University Rankings by Subject.

We are looking for candidates with the following attributes:


  • You will be an experienced IT professional with experience of Microsoft Windows, Office 365 and Network maintenance, SQL servers and cloud technologies.
  • You will have experience of IT Service Management and working to SLA’s.
  • You will have a good understanding of cyber security challenges and how to minimise the risks and impacts.
  • You will have with strong team management skills and effective delegation.
  • You will have good project management stills.
  • You will be committed to delivering an excellent service for our students and staff.


This post is offered on a permanent, full-time basis

If this sounds like you, please contact our search partners Anderson Quigley (details below) for a confidential conversation. We are very keen to hear from a diverse range of candidates. Thank you again for your interest in the Royal College of Music.

Grace Tattersall grace.tattersall@andersonquigley.com

Aino Betts Aino.Betts@andersonquigley.com

The RCM is committed to nurturing diverse and inclusive environments for all staff and students to work and learn. We positively encourage applications from suitably qualified and eligible candidates from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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