IT Operations Manager

Kingsbridge Educational Trust; Monkston; Presencial; GBP 65.000 - 90.000; Jornada completa

Descripción de la vacante

Kingsbridge Educational Trust seeks an experienced IT Operations Manager to lead the delivery, performance, and continuous improvement of technology services across its schools and central services. You will oversee service delivery, incident management, and cyber security, while supporting teaching and learning through high-quality digital services.

Lead a team of IT professionals and work with external suppliers to ensure reliable and secure technology across the Trust.

Formación

• Degree-level qualification in IT or a related discipline or equivalent experience.
• ITIL Foundation qualification.
• Significant experience managing IT operational services across a multi-site environment.
• Experience leading and developing IT teams.
• Strong knowledge of Microsoft 365 and cloud technologies.
• Experience managing networks, infrastructure and cyber security operations.
• Excellent communication, stakeholder engagement and problem-solving skills.
• Experience within education, the public sector or a Multi Academy Trust environment.
• Professional certifications in Microsoft, Azure, Cisco, ITIL Practitioner or Project Management.
• Knowledge of DfE cyber security standards and educational technology systems.

Responsabilidades

• Lead the operational delivery of IT services across multiple schools and Trust sites.
• Manage service delivery, incident management, performance monitoring and service improvement initiatives.
• Support the Director of IT by overseeing Trust-wide infrastructure including networks, servers, cloud services, telephony, storage and end-user devices.
• Lead operational cyber security activity, compliance reviews, audits and risk management.
• Manage key third-party suppliers and contracts to ensure high-quality service delivery and value for money.
• Support the delivery of technology projects and digital transformation initiatives.
• Lead, coach and develop the IT team, promoting a culture of excellent customer service and continuous improvement.

Conocimientos

IT operations

Cloud technologies

Microsoft 365

Cyber security

Communication

Educación

Degree-level IT or related discipline

ITIL Foundation

Herramientas

DfE cyber security standards

Professional certifications (Microsoft/Azure/Cisco/PM)

Descripción del empleo

Kingsbridge Educational Trust is seeking an experienced and forward-thinking IT Operations Manager to lead the delivery, performance, and continuous improvement of technology services across our schools and central services.

This is an exciting opportunity for an IT professional with strong operational leadership experience who can ensure our technology services remain secure, reliable, efficient, and responsive to the needs of staff and pupils. Working closely with the Director of IT, you will play a critical role in supporting teaching and learning through high-quality digital services while leading a team of IT professionals and external suppliers.

About the Role

As IT Operations Manager, you will:

• Lead the operational delivery of IT services across multiple schools and Trust sites.
• Manage service delivery, incident management, performance monitoring and service improvement initiatives.
• Support the Director of IT by overseeing Trust-wide infrastructure including networks, servers, cloud services, telephony, storage and end-user devices.
• Lead operational cyber security activity, compliance reviews, audits and risk management.
• Manage key third-party suppliers and contracts to ensure high-quality service delivery and value for money.
• Support the delivery of technology projects and digital transformation initiatives.
• Lead, coach and develop the IT team, promoting a culture of excellent customer service and continuous improvement.

About You

• Degree-level qualification in IT or a related discipline, or equivalent experience.
• ITIL Foundation qualification.
• Significant experience managing IT operational services across a multi-site environment
• Experience leading and developing IT teams.
• Strong knowledge of Microsoft 365 and cloud technologies.
• Experience managing networks, infrastructure and cyber security operations
• Excellent communication, stakeholder engagement and problem-solving skills.
• Experience within education, the public sector or a Multi Academy Trust environment.
• P Professional certifications in Microsoft, Azure, Cisco, ITIL Practitioner or Project Management.
• Knowledge of DfE cyber security standards and educational technology systems.

Why Join Us?

• The opportunity to make a meaningful impact across multiple schools.
• A supportive and collaborative central team environment.
• Ongoing professional development opportunities.
• A varied and rewarding role with opportunities to grow and develop
• The chance to contribute to improving outcomes for children and young people across our communities.

An Enhanced Disclosure and Barring Service check is required for this post prior to commencement.

Closing date for applications: 8 December 2026

Interviews to be held: TBC

Kingsbridge Educational Trust is committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.