IT Operations Manager

Michael Page (UK); City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A not-for-profit organisation is seeking an IT Operations Manager based in London. The successful candidate will oversee IT services, ensuring alignment with organisational goals and security standards while managing a small team. Applicants should possess strong IT management experience, proficiency in tools like JIRA and Azure, and a solid understanding of cybersecurity practices. This role offers a competitive daily rate of £400-£500 inside IR35, with a requirement of 2 days on-site work per week.

Benefits

Competitive daily rate

Opportunity to gain experience in the not-for-profit sector

Qualifications

• Proven experience in IT service management or operations within a professional environment.
• Proficiency in cybersecurity best practices and tools.
• Understanding of data protection laws and regulations.

Responsibilities

• Oversee the delivery of IT services and infrastructure.
• Manage and maintain IT infrastructure for optimal performance.
• Lead and support the organisation in cyber and security best practices.

Skills

IT service management

Cybersecurity best practices

Budget management

Cloud migration

JIRA proficiency

Office 365 proficiency

Azure proficiency

Problem-solving skills

Communication skills

Tools

JIRA

Office 365

Azure

Sophos Central

Job description

• Will be looking for a hands on IT Manager who will lead a small team.
• Must be proficient in Cyber and Security best practices.

About Our Client

This not-for-profit organisation.

Job Description

The IT Operations Manager will oversee the delivery of IT services and infrastructure, ensuring smooth operations and alignment with organisational goals. This temporary role in the not-for-profit sector is based in London and requires a strong focus on technology management and operational excellence.

• Manage and maintain IT infrastructure, ensuring optimal performance and reliability.
• Provide line management, support, and development.
• Oversee service delivery, including user support and incident management.
• Lead and support the organisation in cyber and security best practices.
• Develop and implement IT operational policies and procedures.
• Ensure compliance with security standards and data protection regulations.
• Coordinate with external vendors and service providers.
• Monitor and manage budgets related to IT operations.
• Lead and support IT projects to enhance organisational efficiency.
• Provide regular reporting on IT performance and key metrics.

The Successful Applicant

This successful IT Operations Manager should have:

• Proven experience in IT service management or operations within a professional environment.
• Proficiency in tools such as JIRA, Office 365, Azure, and cybersecurity platforms like Sophos Central (or similar).
• Proficiency in cyber and security best practices
• Experience within non-profit, charity, or membership-based organisations.
• Ability to manage IT budgets and vendor relationships effectively.
• Understanding of data protection laws and IT security best practices.
• Excellent problem-solving skills and a proactive approach to challenges.
• Background in cloud migration projects.
• Experience in leading IT projects and delivering improvements.
• Strong communication skills to liaise with both technical and non-technical stakeholders.

What's on Offer

• Competitive daily rate of approximately £400-£500 inside IR35, dependent on experience.
• Based in London, requiring 2 days a week on site.
• Opportunity to gain experience in the not-for-profit sector.

If you are ready to take on this exciting opportunity as an IT Operations Manager in the not-for-profit sector, apply now to make an impact in London!