It Network Technician Apprentice

IT Answers; Liverpool; On-site; GBP 12,000 - 20,000; Full time

Job summary

IT Answers is offering a Cloud Network Specialist Apprenticeship in Liverpool that provides foundational skills in network cabling and cloud management. This role includes both desk-based tasks and client visits, with a focus on cloud solutions and network principles. During the apprenticeship, you will gain hands-on experience while learning essential networking technologies used in the industry.

Qualifications

• Assist in first-line support for network-related queries.
• Participate in practical on-site experience alongside engineers.
• Engage in training sessions and achieve relevant certifications.

Responsibilities

• Support configuration, deployment, and troubleshooting of network infrastructure.
• Monitor network performance and assist in identifying issues.
• Maintain accurate and updated network documentation.

Skills

Troubleshooting

Network management

Communication

Proactive engagement

Education

Cloud Network Specialist Level 3

Tools

Microsoft Azure

AWS

Google Cloud

Job description

IT Answers provides managed IT services, cloud solutions, and cybersecurity to help businesses boost efficiency, security, and digital transformation.

• 90% of QA Apprentices secure permanent employment after finishing their apprenticeship
• Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks
• Assist in providing first-line support for network-related queries and issues.
• Support senior engineers in the configuration, deployment, and troubleshooting of routers, switches, firewalls, and wireless infrastructure.
• Monitor network performance and assist in identifying and resolving issues proactively.
• Help maintain accurate and updated network documentation.
• Participate in customer site visits alongside experienced engineers to gain practical on-site experience.
• Learn and apply best practices related to network security, protocols, and infrastructure management.
• Engage proactively in training sessions and achieve relevant certifications as part of your apprenticeship.

Why choose our Cloud Network Specialist Apprenticeship?

QA’s Cloud Network Specialist Level 3 Apprenticeship provides a solid foundation in installing network cabling and hardware. A Cloud Network Specialist’s role is both desk-based and involves visits to clients' premises to resolve issues. Apart from installing network cabling and hardware, they may also be required to assist in the deployment and management of cloud-based services.

QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to:

• Follow a cloud-first curriculum, covering on-premise and cloud-enabled networking
• Learn about core networking principles, including network addressing, cloud, virtualisation and security
• Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures
• Train with QA – the largest and leading provider for both Microsoft and AWS training
• Learn technical content that aligns to, and is relevant to, employers and the market
• Learn about DevOps methodologies and the fundamentals of databases and data migration

Tools and technologies learned:

• Learners will learn to use Microsoft Azure, AWS and Google Cloud

Monday to Friday, 8:30am - 5:30pm with 1 hour lunch break.