IT Network Technician

Leeds City College; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

Luminate Education Group is seeking an IT Network Technician to provide comprehensive IT support in their dedicated IT classrooms. The successful candidate will be responsible for managing IT systems, ensuring legal compliance, and enhancing the student experience through effective IT network management. This on-site role offers a fantastic opportunity to be part of a dynamic IT Services department.

Benefits

44 days annual leave plus bank holidays

Generous pension schemes

CPD opportunities including staff development days

Discounted travel and commuting options

Employee wellbeing initiatives

Qualifications

• Experience in managing IT systems and networks in an education setting.
• Knowledge of GDPR and IT safeguarding protocols.
• Outstanding fault-finding and software installation skills.

Responsibilities

• Manage and support IT systems in bespoke IT classrooms.
• Collaborate with curriculum staff to enhance IT resources.
• Ensure compliance with legal and safeguarding standards.

Skills

Networking

Desktop Support

Communication

Planning

Education

IT network qualifications or proven experience

Job description

About The Role

Luminate Education Group is looking for an IT Network Technician to join our bespoke IT classrooms to meet student requirements for IT network and cybersecurity training.

This is a great opportunity to join the IT Services department family at Luminate Education Group, based at Quarry Hill Campus.

The role is to provide IT support for three ‘off domain’ bespoke IT rooms including Windows server management, desktop and mobile devices, network switch and firewall resources.

The customer-facing role is based on site 5 days a week with no remote or hybrid working.

What You Will Do

1. Manage the IT system network and end user devices in the two ‘off domain’ IT rooms at University Centre and Quarry Hill.
2. Work with the ITSS team to update E-sports games software in the games room(s) at Quarry Hill Campus.
3. Ensure IT safeguarding, GDPR, software licensing and all legal compliance is in place.
4. Update and maintain IT systems to support smooth and efficient operations.
5. Monitor, optimise, and troubleshoot network performance, scalability, and reliability.
6. Administer and sustain antivirus solutions, ensuring protection against cyber threats where relevant.
7. Manage and verify backup and disaster recovery solutions to prevent system and data loss.

About You

1. This is an exciting role for someone with outstanding desktop PC, software installation, fault finding, networking and great communication and planning skills.
2. The role entails working directly with curriculum colleagues to support their networking and eSport gaming provision.
3. The role requires solid skills in both networking and desktop support, the successful candidate will find the role fulfilling as it will contribute to an outstanding student experience.
4. Relevant IT network qualifications or proven experience in an IT service support environment.

Benefits

The group offers a range of excellent benefits, including:

Annual Leave

• Curriculum and Management: 44 days plus bank holidays
• Curriculum support and business support: 37 days plus bank holidays

Pension Schemes With Generous Employer Contributions

• Teachers’ Pension Scheme
• Local Government Pension Scheme
• People’s Pension Scheme

CPD Opportunities

• Annual staff conference plus 2 additional staff development days.
• Qualifications including PGCE, Apprenticeships, Leadership and Management Courses.

Employee wellbeing initiatives

• Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).

Travel and commuting

• Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.

Flexible and hybrid working opportunities

Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.

About Us

Luminate Education Group is a collective of education providers based in Yorkshire with one clear purpose: to make a positive difference to people’s lives through genuinely transformative education and training.

We offer a wide range of job vacancies across our business support functions - Finance, Human Resources, ITSS, Marketing, Communications, Executive Support, Estates and Food Services. Our large size and diverse range of member organisations means there are always exciting opportunities to progress.

As an education provider, we are committed to lifelong learning and investing in our workforce, and you’ll have access to a broad variety of training and professional development designed to help you continually develop and grow.

Luminate Education Group consists of; Harrogate College, Keighley College, Leeds City College, Leeds Sixth Form College, Pudsey Sixth Form College, Leeds Conservatoire and University Centre Leeds.

SAFEGUARDING

At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

EQUALITY, DIVERSITY AND INCLUSION

Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity.

Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. To find out more about what our commitment to EDI means to us please Click here to learn more about our EDI objectives.

RECRUITMENT AGENCIES

We do not accept unsolicited CV’s and applications from agencies and will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.