IT & Network Support Technician

JR United Kingdom; Bolton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prestigious opportunity for an IT & Network Support Technician within a growing technology team. You will provide 1st line IT support and manage network connectivity projects while ensuring the smooth operation of ICT systems. Ongoing training and a flexible working environment are offered.

Benefits

Ongoing training and development

Flexible working

Benefits package

Qualifications

• Experience providing 1st/2nd line ICT support.
• Understanding of networking concepts like TCPIP, DNS, DHCP, VLANs, or VPNs.
• Full UK Driving licence required.

Responsibilities

• Providing technical support to end users.
• Supporting the implementation and management of company ICT systems.
• Deploying, managing and supporting ICT hardware, software, and networks.

Skills

1st/2nd line ICT support

Networking concepts

Microsoft Windows 10/11

MS Office 365

Troubleshooting skills

Systems documentation

Job description

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Prestigious opportunity within a growing technology team for an IT & Network Support Technician. Dedicated to 1st line IT support as well as a Network Connectivity project alongside our 3rd Party IT Provider, we are inviting you to join us and further develop your skills in this area. You will require a driving licence in order to travel to a number of local sites when providing support at our locations.

As our IT & Network Support Technician, you will be responsible for:-

• Providing technical support to end users, ensuring the smooth operation of LAN, WAN and Wi-Fi environments
• Supporting the implementation and management of company ICT systems
• Deploying, managing and supporting ICT hardware, software and networks
• Developing and maintaining technical documentation of systems configurations following installations
• Ensuring ICT systems are safe, secure and reliable

If you possess a combination of the following skills, then LETS TALK!

• Experience providing 1st/2nd line ICT support
• Understanding of networking concepts, TCPIP, DNS, DHCP, VLANs or VPNs
• Microsoft Windows 10/11 and MS Office 365
• Troubleshooting skills for both remote and on-site issues
• Developing and maintaining systems documentation
• Full UK Driving licence to travel to customer site

What you'll get in return

In return, you will be rewarded with ongoing training and development and an enviable team environment. Flexible working plus benefits package is provided.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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