It Network Engineer Apprentice

Addooco IT; Chesterfield; On-site; GBP 15,000 - 20,000; Full time

Job summary

Addooco IT offers a Network Engineer Level 4 apprenticeship, perfect for those looking to enter or advance in the IT field. Apprentices will develop critical networking and technical skills necessary for roles like Network Designer or Systems Engineer with a focus on practical, real-world training. This apprenticeship is accompanied by continued support and learning opportunities, ensuring a solid foundation in modern technologies and customer service excellence.

Benefits

Career progression

Continued training plan

Personal development opportunities

Qualifications

• Ideal for learners new to IT or seeking advancement.
• Focus on modern network infrastructure and security.
• Engagement with real-world technical content aligned with market trends.

Responsibilities

• Maintain customer service as a primary contact.
• Maximize network performance through monitoring and troubleshooting.
• Assist in securing customer networks and infrastructure components.

Skills

Customer service

Network performance monitoring

Troubleshooting

Firewall management

Security policy establishment

Job description

Addooco IT is a specialist provider of managed IT, cloud, and communications solutions. Our approach delivers a premium customer experience at an affordable price for all businesses. Since our formation in 2008, Addooco has enjoyed sustained success and, following continuous growth, now occupies our own dedicated building on Dunston Technology Park.

Career progression.

Continued training plan.

Personal development.

90% of QA Apprentices secure permanent employment after finishing their apprenticeship.

We are seeking a Network Engineer Level 4 apprentice to:

• Maintain a high level of customer service as a primary point of contact in the service desk.
• Maximise customer network performance by monitoring, troubleshooting problems and outages.
• Ensure customer equipment, firewalls, switches, servers, etc., are maintained in a timely manner to the latest stable versions as per their contracts.
• Assist 2nd line in securing customer network, firewalls, and other infrastructure components by establishing cohesive rules and policies and defining and monitoring access.
• Ensure the technology, systems, and support are optimized for customers, including individuals or teams working remotely or from customer sites.
• Work professionally and constructively with colleagues, offering help and assistance.

Why choose our Network Engineer Level 4 apprenticeship?

Our Network Engineer Level 4 apprenticeship is ideal for learners fresh out of an IT education or already employed in the tech sector seeking to advance. The programme focuses on modern network infrastructure, advanced connectivity, and security, helping learners develop the skills to become Network Designers, Systems Engineers, or Network Administrators.

The apprenticeship enables apprentices to:

• Acquire advanced technical skills necessary for the role.
• Learn core networking and server administration skills supporting on-premise, cloud, or hybrid networks.
• Deep dive into network management, hardware, software, services, and routing protocols.
• Engage with real-world technical content aligned with employer needs and market trends.
• Combine online learning, live training, and on-the-job experience using cutting-edge technology.

Working hours are 7.5 hours per day on a rota basis to cover 8 am to 6 pm. Days to be confirmed.