IT/MSP Trainee — Paid Internship, Onsite Training

Atlas Technica; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading technology firm in Greater London is seeking an enthusiastic Intern Trainee for a paid internship program. This 90-day program offers hands-on experience in the IT/MSP field, training, and mentorship. Interns will assist in delivering IT services to clients, learn best practices, and apply troubleshooting techniques. Ideal candidates should have some prior IT support experience or an A+ certification, strong customer service skills, and the ability to learn quickly.

Qualifications

• Strong desire to learn and grow in the IT/MSP space.
• Some experience with IT support (6 months to a year) or an A+ certification.
• Ability to deliver great customer service.

Responsibilities

• Assist in the delivery of basic IT services to clients.
• Learn and apply industry best practices and methodologies.
• Provide support to clients, both remotely and on-site as needed.
• Apply troubleshooting techniques to identify and resolve IT issues.
• Use a ticketing system to manage support queries.

Skills

Customer service skills

Problem-solving skills

Ability to learn new technologies quickly

Interpersonal skills

Education

A+ certification or experience in IT support

Job description

A leading technology firm in Greater London is seeking an enthusiastic Intern Trainee for a paid internship program. This 90-day program offers hands-on experience in the IT/MSP field, training, and mentorship. Interns will assist in delivering IT services to clients, learn best practices, and apply troubleshooting techniques. Ideal candidates should have some prior IT support experience or an A+ certification, strong customer service skills, and the ability to learn quickly.