IT Manager - Microsoft 365

TN United Kingdom; London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established nonprofit organization is seeking a passionate IT Manager to drive impactful technology projects. This role offers the chance to lead a significant SharePoint migration, enhance IT infrastructure, and provide essential support to staff. With a focus on collaboration and continuous improvement, you will play a key role in optimizing digital tools that empower communities across the UK. Join a supportive culture that values personal growth and offers hybrid working options, allowing you to balance your professional and personal life while making a real difference.

Benefits

Flexible working hours

Professional development opportunities

Collaborative work environment

Supportive culture focused on kindness

Qualifications

• 3+ years of IT management experience in a nonprofit context.
• Strong experience with SharePoint Online and Microsoft 365.

Responsibilities

• Manage IT systems and support day-to-day operations.
• Lead SharePoint migration projects and enhance collaboration tools.

Skills

IT Management

SharePoint Online

Microsoft 365

Problem Solving

Stakeholder Management

Communication Skills

Metadata Management

Project Delivery

Education

Microsoft365 Certifications

Tools

ShareGate

Metalogix

AvePoint

Job description

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IT Manager - Nonprofit Organisation (Remote - with occasional office attendance)
Are you passionate about technology and driven by a desire to help others?
An exciting opportunity has come up for an IT Manager to join a leading nonprofit organisation that's making a real difference across communities in the UK.
This is a fantastic role for someone who is curious, proactive, and always looking to learn and support others - while building a rewarding career in the nonprofit sector.

The Role
As the IT Manager, you'll take ownership of the organisation's IT systems (excluding Salesforce), supporting day-to-day operations while leading essential technology projects.
You'll play a key role in managing a major SharePoint migration project, ensuring smooth transitions, enhancing how staff collaborate, and helping optimise their digital tools for the future.
This is a mix of hands-on technical support, project leadership, and strategic planning - ideal for someone who enjoys making a real difference with technology.

Key responsibilities include:

• Providing first-line IT support and training to staff
• Managing IT infrastructure and Microsoft365 environments
• Planning and executing the move from on-premises servers to SharePoint Online with minimal disruption
• Preserving and managing metadata and tagging structures for compliance and content discoverability
• Migrating and implementing term stores, content types, and managed metadata fields
• Collaborating with stakeholders to define metadata requirements and optimise the user experience
• Using migration tools such as ShareGate, Metalogix, or AvePoint for analysis, mapping, and data transfer
• Conducting post-migration checks to ensure metadata integrity and search functionality
• Working with external IT suppliers to ensure high-quality support and services
• Maintaining security standards, including GDPR and Cyber Essentials compliance
• Supporting broader tech innovation and continuous improvement across the organisation

What They're Looking For
The organisation is seeking someone who loves solving problems, enjoys working with people, and has a real appetite for continuous learning and personal growth.
Ideal candidates will bring:

• 3+ years of IT management experience
• Strong experience with SharePoint Online, SharePoint Server (2013/2016/2019), and Microsoft 365
• A proven track record of successful SharePoint migrations
• Knowledge of metadata management, taxonomy, and tagging best practices
• Experience using SharePoint migration tools (e.g., ShareGate, Metalogix, AvePoint)
• Excellent communication, stakeholder management, and project delivery skills
• A genuine passion for working in or supporting the nonprofit sector
• Microsoft365 certifications

Why This Opportunity?

• Impactful work - your expertise will directly support services that empower communities across the UK
• Supportive culture - focused on collaboration, kindness, and personal development
• Hybrid working - offering flexibility and work-life balance
• Career growth - opportunities for learning, development, and meaningful projects