IT Manager - c£60k + bonus + benefits - Hybrid - Ferndown

Jigsaw Specialist Recruitment; Wimborne Minster; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading recruitment firm is seeking a hands-on IT Manager to spearhead the transformation of IT infrastructure for a retail client. Responsibilities include overseeing operations, managing upgrades and migrations, and driving digital innovation. The ideal candidate is forward-thinking with a strong technical background and project delivery experience.

Qualifications

• Experienced IT leader with strong technical expertise.
• Proven track record in project delivery.
• Passion for innovation and automation.

Responsibilities

• Oversee IT operations ensuring security and continuity.
• Lead infrastructure upgrades and cloud migration.
• Drive implementation of digital tools and manage key applications.

Skills

IT operations

cloud migration

digital innovation

technical leadership

project delivery

Job description

We’re looking for an experiencedIT Managerto lead the transformation of our client's IT infrastructure and drive innovation across their multiple, retail sites. This is a hands-on, strategic role focused on modernising systems, delivering digital innovation, and supporting business-critical applications.

Key Responsibilities:

• Oversee IT operations, ensuring continuity and security across all systems and networks.

• Lead infrastructure upgrades, cloud migration, and the transition to outsourced service desk support.

• Deliver advanced 2nd/3rd line support and manage key applications (EPOS, ERP, CRM, workforce systems).

• Drive the implementation of digital tools like mobile ordering, loyalty platforms, and AI-powered chatbots.

• Manage cross-functional transformation projects, ensuring strong adoption and measurable business impact.

• Provide technical leadership, ensuring alignment between IT strategy and business goals.

What We’re Looking For:
A forward-thinking IT leader with strong technical expertise, project delivery experience, and a passion for innovation and automation.