IT Manager - c£60k + bonus + benefits - Hybrid - Ferndown

ZipRecruiter; Ferndown; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic IT Manager to spearhead the transformation of its IT infrastructure across multiple retail sites. This hands-on role involves modernizing systems, delivering digital innovations, and ensuring the security and continuity of operations. The ideal candidate will possess strong technical expertise, project delivery experience, and a passion for automation. Join this forward-thinking organization to make a significant impact on its digital journey and drive innovation that enhances customer experiences and operational efficiency.

Qualifications

• Proven experience in IT management and leading infrastructure upgrades.
• Strong technical background with a focus on digital tools and innovation.

Responsibilities

• Oversee IT operations and ensure security across systems and networks.
• Lead cloud migration and manage key applications like EPOS and ERP.

Skills

IT Management

Cloud Migration

Project Delivery

Digital Innovation

Technical Leadership

Tools

EPOS

ERP

CRM

Workforce Systems

AI-Powered Chatbots

Job description

Job Description

We’re looking for an experienced IT Manager to lead the transformation of our client's IT infrastructure and drive innovation across their multiple, retail sites. This is a hands-on, strategic role focused on modernising systems, delivering digital innovation, and supporting business-critical applications.

Key Responsibilities:

• Oversee IT operations, ensuring continuity and security across all systems and networks.

• Lead infrastructure upgrades, cloud migration, and the transition to outsourced service desk support.

• Deliver advanced 2nd/3rd line support and manage key applications (EPOS, ERP, CRM, workforce systems).

• Drive the implementation of digital tools like mobile ordering, loyalty platforms, and AI-powered chatbots.

• Manage cross-functional transformation projects, ensuring strong adoption and measurable business impact.

• Provide technical leadership, ensuring alignment between IT strategy and business goals.

What We’re Looking For:A forward-thinking IT leader with strong technical expertise, project delivery experience, and a passion for innovation and automation.