IT Manager

Apache Associates; Wheathampstead; On-site; GBP 50,000 - 70,000; Full time

Job summary

A technology-driven firm in Wheathampstead is seeking an IT Manager to oversee technology operations across multiple sites. The role involves leading IT strategies, managing infrastructure, and ensuring compliance with cybersecurity protocols. The ideal candidate has a degree in IT or Computer Science, with proven experience in IT management. The position offers opportunities to shape digital transformation within a collaborative team culture.

Benefits

Key leadership role

Opportunities for digital transformation

Collaborative team culture

Qualifications

• Proven experience in IT management and support.
• Strong knowledge of networking and cloud computing.

Responsibilities

• Develop and implement a forward-thinking IT roadmap.
• Manage network architecture and ensure system uptime.
• Implement cybersecurity protocols and maintain compliance.

Skills

IT management

Problem-solving

Leadership

Communication

Education

Degree in IT, Computer Science, or a related field

Tools

Windows Server 2022

Dell hardware (PowerEdge, Latitude)

Cybersecurity solutions (WatchGuard, Anti-malware)

Job description

We’re on the lookout for a proactive, strategic, and hands-onIT Managerto take ownership of our Clients technology operations—both at Head Office and across multiple satellite sites. This is a pivotal role in shaping the future of IT within the business, ensuring robust infrastructure, seamless communication, and the smart implementation of digital tools that boost efficiency, compliance, and project delivery.

The Role

As IT Manager, you’ll lead IT operations, supported by an IT Support Engineer, delivering 1st and 2nd line support to staff across all locations. You’ll ensure the smooth running of systems, proactively manage infrastructure, and drive forward the IT roadmap in alignment with business goals.

This role offers variety, impact, and visibility—with the opportunity to shape IT strategy in a project-driven environment.

Key Responsibilities

• Develop and implement a forward-thinking IT roadmap
• Identify and deliver digital transformation opportunities
• Collaborate with senior leadership to create and maintain IT policies

Infrastructure & Systems Management

• Manage network architecture, hardware, cloud services, and software
• Maintain connectivity and system uptime across office and remote sites
• Oversee mobile device deployment and rugged hardware for site teams
• Administer IP telephony, printing solutions, and data backup/DR systems

Cybersecurity & Compliance

• Implement and monitor cybersecurity protocols
• Work with external partners to maintain Cyber Essentials certification
• Ensure ongoing compliance with GDPR and industry regulations

Project Support & Integration

• Support implementation of key construction software (Deltek PIM, Autodesk, BlueBeam, InDesign, Asta PowerProject, etc.)
• Provide technical support and integration guidance across departments
• Lead and mentor our IT Support Engineer
• Manage external vendors and service providers

Troubleshooting & Support

• Deliver hands-on IT support and training to all staff
• Resolve issues promptly, minimising downtime across all locations
• Escalate and liaise with third parties where necessary

What We’re Looking For

Qualifications & Experience

• Degree in IT, Computer Science, or a related field
• Proven experience in IT management and support

Strong knowledge of:

• Windows Server 2022, Windows 11 Pro
• Dell hardware (PowerEdge, Latitude)
• Cybersecurity solutions (WatchGuard, Anti-malware, email/web filtering)
• Networking, printing, cloud computing

Skills & Attributes

• Strong leadership and problem-solving skills
• Excellent communicator—able to bridge technical and non-technical teams
• A strategic thinker who’s also hands-on and detail-focused
• Comfortable working across a fast-paced, project-led environment

Why Join Our Client?

• Key leadership role in a growing, tech-forward company
• Opportunities to shape IT strategy and influence digital transformation
• Collaborative team culture, with varied work across office and field environments

Apply

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