IT Manager

TN United Kingdom; Oxford; On-site; GBP 60,000 - 80,000; Full time

Job description

We have an exciting opportunity for an IT Manager to join the Ludwig Institute for Cancer Research, Nuffield Department of Medicine. As the IT Manager, you will be key in supporting research and operational needs, providing desktop support, and managing the High-Performance Computing (HPC) environment.

You will ensure compliance with policies at the unit, divisional, and university levels and act as a key advisor on IT solutions for current and future research needs at the Ludwig Institute. Responsibilities include:

1. Maintaining Ludwig Institute databases and servers including the NetApp storage and the HPC environment.
2. Promoting information security across the Institute and fostering a high compliance environment with departmental, divisional, and University-wide policies.
3. Cultivating a best practice environment within the institute and monitoring compliance.
4. Working with the Business Manager and NDM colleagues to evaluate requirements for management and infrastructure.
5. Administering the computing environment and managing technical operations to provide a consistent and high-quality user experience.
6. Acting as the primary point of contact for all IT-related technical issues within the Ludwig Institute.

To be successful in this role, you will be educated to a degree level or equivalent in an IT-related subject with relevant career experience, along with a good understanding of PC and Apple hardware and software (including Linux). You will have:

1. Extensive experience in troubleshooting IT problems and a track history of effective issue resolution.
2. Previous experience administering an enterprise-class storage system, such as NetApp.
3. Financial management experience, including budget management, large-scale procurement and tendering, and managing 3rd party suppliers/contracts.
4. Project management experience, preferably within a higher education setting.
5. Strong organizational skills, attention to detail, problem-solving skills, and the ability to prioritize work to meet deadlines.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.