IT Manager

Xact Placements Limited; London; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading educational service provider seeks a Network Manager to oversee the ICT network of a school in London. You will manage IT operations, deliver support, and ensure effective use of technology by staff and students. The ideal candidate is experienced in ICT within a school setting, with a problem-solving mindset and excellent communication skills.

Benefits

Benefits & wellbeing Hub

Electric/hybrid car leasing scheme

Salary sacrifice pension scheme

Qualifications

• Minimum of 2-3 years experience as IT Manager/Network Manager/Senior ICT Consultant within a school setting.
• Self-motivated with great communication skills, and customer service skills.
• High level understanding of school environment IT responsibilities.

Responsibilities

• Manage school’s ICT applications and network infrastructure.
• Provide 2nd/3rd line support and ensure compliance with school policies.
• Train internal staff and supply technical advice.

Skills

Problem-solving

Customer Service

Communication

Interpersonal Skills

Job description

As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school’s ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school’s IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security.

It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts.

Key Responsibilities include:

• Running the school’s ICT based applications and network infrastructure.
• 2nd/3rd line support.
• Ensure work is in line with school policies.
• Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively.
• Take responsibility and line manage the work produced by ICT support staff.
• Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems.
• Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups.
• Training of internal staff.

Ideal Candidate:

• Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting.
• The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team.
• Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills.
• Has a high level understanding of the responsibilities and requirements of working within a school environment.
• Skilled in preforming upgrades to a school IT Network system.
• The role is on full-time basis and the successful candidate will be subject to an enhanced DBS check.

The client is offering a salary of between £35,000 – £40,000 negotiable for the right person, benefits include, benefits & wellbeing Hub including electric/hybrid car leasing scheme, salary sacrifice pension scheme, and others.