IT Infrastructure Support Engineer

HSB Technical Ltd; Greater London; On-site; GBP 35,000 - 55,000; Full time

Job description

Position: IT Infrastructure Support Engineer
Job ID: 2394/5
Location: Surrey
Rate/Salary: Competitive – Salary advised upon application
Type: Permanent

HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies.

The below job description will outline this position of: IT Infrastructure Support Engineer

Typically, this person will provide hands-on support and management of both corporate and customer-managed IT infrastructure, playing a key role in maintaining high availability of systems and ensuring the security and performance of the IT environment. They will also contribute to IT projects, disaster recovery planning, and ongoing infrastructure improvements.

Duties and responsibilities of the IT Infrastructure Support Engineer:

1. Build, maintain, and support both physical and virtual environments, including network storage, backup and recovery systems.
2. Support IT infrastructure across HQ, remote offices, and customer sites, ensuring seamless integration.
3. Ensure server builds and networks comply with internal and customer IT security policies and accreditation standards.
4. Maintain software compliance and licensing records, including regular audits.
5. Monitor performance and usage of systems, ensuring optimal operation.
6. Manage email infrastructure including Microsoft Exchange, cloud services, spam filtering, and MDM.
7. Support IT Hosting and Security Infrastructure including storage, virtualization, antivirus, patch management, and web filtering.
8. Provide telephony support and assist with equipment installation.
9. Deliver user and customer support, including participation in a 24/7 on-call rota.
10. Support disaster recovery readiness and contribute to IT strategy and continuous improvement.

Qualifications and requirements for the IT Infrastructure Support Engineer:

1. HND/Degree in Computer Science or equivalent experience
2. In-depth experience with VMware virtual environments.
3. Strong knowledge of Microsoft Exchange, spam filtering, and continuity services.
4. Core Windows OS administration, Active Directory, Group Policy, and PowerShell.
5. Server and storage hardware expertise (NAS/SAN).
6. Strong understanding of IT Security and High Availability environments.
7. Solid foundation in IP networking.
8. Must be eligible for and able to pass SC (Security Check) clearance.
9. Must be willing to undertake and complete a 6-month probationary period.

Desirable:

1. Linux experience.
2. Familiarity with Blackberry UEM or MDM platforms.
3. Experience with IP telephony systems.
4. SNMP monitoring tools.
5. Knowledge of Endpoint Central, Trellix/McAfee Security, WebMarshal, Veeam, Microsoft SQL Server.
6. Microsoft certifications.

This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.