IT Infrastructure Support Analyst – 12-Month FTC, Hybrid

Proactive.IT Appointments Limited; Brentford; Hybrid; GBP 40,000 - 47,000; Full time

Job summary

A recruitment agency is seeking an IT Infrastructure Support Analyst for a 12-month fixed term contract in Richmond. This role involves providing technical support across infrastructure, servers, and cloud environments while collaborating with external service providers. Candidates should have a strong background in infrastructure support and incident management. A salary of up to £47,000 is offered depending on experience.

Qualifications

• Strong infrastructure and end-user support background.
• Experience within financial services is a plus, but not essential.

Responsibilities

• Provide technical support and coordination across infrastructure and project tasks.
• Manage and troubleshoot issues related to Active Directory, Windows Server, and telephony systems.
• Collaborate with managed service providers and overseas IT teams.

Skills

Technical support and coordination

Incident and problem management

Excellent communication skills

Organisational skills

Troubleshooting skills

Team collaboration

Education

ITIL V3 Foundation qualification or equivalent

Job description

A recruitment agency is seeking an IT Infrastructure Support Analyst for a 12-month fixed term contract in Richmond. This role involves providing technical support across infrastructure, servers, and cloud environments while collaborating with external service providers. Candidates should have a strong background in infrastructure support and incident management. A salary of up to £47,000 is offered depending on experience.