IT Infrastructure Specialist

ZipRecruiter; Swansea; On-site; GBP 30,000 - 45,000; Full time

Job summary

A vacancy for an IT Infrastructure Specialist at a leading European food producer in Swansea involves enhancing IT operations and managing infrastructure projects. Ideal candidates should have extensive IT support experience, strong infrastructure skills, and be proactive communicators. The role offers competitive salary and excellent benefits, including structured training and 31 days annual leave.

Benefits

31 days annual leave

Free parking

Free WiFi

Pension scheme

Qualifications

• Proven experience in a technical IT support role, ideally with at least 5 years in a similar environment.
• Strong infrastructure skills.
• Ability to diagnose issues effectively.
• Organised and proactive, capable of working independently.
• Confident communicator.
• Comfortable with manual handling of IT equipment.

Responsibilities

• Supporting and enhancing IT operations at a busy manufacturing site.
• Leading infrastructure projects and providing second-level technical support.
• Overseeing helpdesk operations and liaising with group IT teams.
• Contributing to a culture of continuous improvement and accountability.

Skills

VMWare

Server technologies

Network protocols

Analytical skills

Problem-solving skills

Communication

Organizational skills

Job description

Job Description

IT Infrastructure Specialist
Cross Hands
Competitive Salary + Excellent Benefits

What You'll Do:

You'll play a key role in supporting and enhancing IT operations at a busy manufacturing site, working closely with the Site IT Manager to deliver robust and responsive IT services. This includes leading infrastructure projects, providing second-level technical support, and overseeing helpdesk operations. You'll also liaise with group IT teams on broader initiatives and contribute to a culture of continuous improvement and accountability.

What You'll Bring:

• Proven experience in a technical IT support role, ideally with at least 5 years in a similar environment

• Strong infrastructure skills, including VMWare, server technologies, and network protocols

• Ability to diagnose issues effectively with solid analytical and problem-solving skills

• Organised, proactive and capable of working independently and handling multiple tasks

• Confident communicator, able to work with diverse teams and users at all levels

• Comfortable with manual handling of IT equipment and supporting users

• Desirable extras include SQL/IIS experience, electro-mechanical knowledge, and a background in project management or business analysis

Why You Should Apply:

This is your opportunity to step into a varied and hands-on role within a leading European food producer. You'll benefit from structured training, the chance to lead impactful projects, and generous employee benefits including 31 days annual leave, free parking and WiFi, pension scheme, and more. This is a fast-paced environment where your initiative and ownership will be highly valued.

Ready to Apply?

Contact Lewis Allen to find out more.
Please apply with a CV and a cover letter outlining why you're perfect for the role.
Know someone great for the job? We offer a referral scheme-just get in touch!
Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!