IT Infrastructure Specialist

None; Stockport; On-site; GBP 44,000 - 48,000; Full time

Job summary

A leading company is seeking an experienced IT Infrastructure Specialist in Stockport to enhance and maintain its technical infrastructure. The role includes managing a national data network, supporting users, and deploying security solutions in a dynamic team environment.

Benefits

22.5 days annual leave plus bank holidays

Qualifications

• Hands-on experience with Microsoft365 configuration.
• Understanding of IP networking including routing and DNS.
• Experience with firewall troubleshooting and network security.

Responsibilities

• Monitor and maintain IS network and server infrastructure.
• Manage infrastructure projects from design to deployment.
• Provide reactive support to IT issues.

Skills

Management of Microsoft365

IP networking principles

Troubleshooting firewalls

VPN configuration

Windows Active Directory

Network security principles

Problem and incident management

Education

Relevant Industry accreditation (ITIL)

Project management accreditation (Prince 2)

Job description

Job reference number326444

IT Infrastructure Specialist

Salary £44,000 to £48,000 per annum, dependent on experience, 6% bonus potential

22.5 days annual leave plus bank holidays

Full time, 37.5 hours per week,Permanent

Royal Mail PFSL, Highbank House, Stockport, SK3 0ET

Are you a tech-savvy problem solver with a passion for infrastructure and security? We’re looking for an experiencedIT Infrastructure Specialist to join our dynamic team at Stockport and play a key role in maintaining and enhancing our technical infrastructure.

The role

As the IT Infrastructure Specialist, you will work closely with other IS teams to resolve issues and support a national data network consisting of 1,000 end users and an estate of approximately 120 servers.

You will

• Monitor and maintain the existing IS network and server infrastructure.
• Maintain and administer Microsoft365, and related Azure components.
• Maintain and support infrastructure applications (e.g. EPP, EDI, MDM.)
• Manage infrastructure projects from design to deployment, develop and implement processes to support the infrastructure team.
• Deploy and maintain cyber security applications and services.
• Design and implement secure networking and connectivity solutions.
• Configuration, testing and implementation of replacement networking hardware.
• Migration of applications and services, across servers and vendors.
• Provide reactive support to IT issues and third line support to IT Service desk & field engineers.
• Undertake reactive root-cause analysis.

Attendance/location

Stockport (3 days per week), with ad-hoc UK national travel. A degree of flexibility is required as occasional evening, weekend attendance to minimise user disruption.

About you

You need to have hands-on experience in the following areas:

• Management and configuration of Microsoft365 / Azure / Entra ID (e.g. Security, SSO, enterprise apps) – essential
• IP networking principles including routing, DNS, VLANs, NAT – essential
• Trouble-shooting firewalls and network switches (Cisco / HPE / Aruba) – essential
• VPN configuration and troubleshooting, web proxy access and security.
• Management of a virtual server environment (VMWare).
• Windows Active Directory & GPO management, basic scripting to include Powershell and working with cloud hosted applications and vendors.
• Network security principles - including design, implementation and analysis of cyber security technologies.
• Experience in problem and incident management
• Relevant Industry accreditation (ITIL) a professional project management accreditation (Prince 2) and experience of NetApp & ONTAP storage systems would be beneficial.

Closing Date: Sunday 6th July. Please note, this advert may close early if the appropriate number of applications has been reached.

About Us
Royal Mail Property & Facilities Solutions employs 3000 employees and is owned by Royal Mail Group Ltd and is responsible for upgrading and safely maintaining one of the largest corporate real estates and property portfolios in Europe, with over 1750 sites.We pride ourselves in working to the highest standards of both technical assurance and customer service. It’s our job to support Royal Mail in being the best delivery company in the UK and that it is fit for delivering to 29 million addresses nationwide, six days a week. Through our core delivery pillars of Real Estate & Value Generation, Property Programmes & Projects, and Workplace Services, Royal Mail Property & Facilities Solutions plays a key role in keeping the mail moving.

Trust is the foundation of RM Property and Facilities Solutions. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

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