IT Infrastructure Manager – M365

Lotus UK; Coventry; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading sports car manufacturer in Coventry is seeking an IT Infrastructure Manager to lead Microsoft 365 implementation and improve digital experiences. The role involves managing user support and training while ensuring the effective delivery of digital solutions in a culturally diverse environment. Strong problem-solving and Microsoft 365 proficiency are essential for this position. A competitive salary and various benefits are offered, making it a great opportunity for the right candidate.

Benefits

Discretionary annual bonus scheme

Employee Car Ownership Scheme

Group income protection based on length of service

Exclusive Employee discount and wellbeing platform

Qualifications

• Demonstrable experience in successfully supporting Microsoft 365 products.
• Able to present complex technical information clearly to non-technical audiences.
• Knowledge of systems analysis and design methodologies.

Responsibilities

• Assist in the design and delivery of Microsoft solutions.
• Provide technical user support for escalated incidents.
• Work with Microsoft 365 Product owner to improve organization processes.

Skills

Up to date knowledge of the Microsoft 365 ecosystem

Skilled at user training and support

Strong problem-solving, critical thinking, and analytical skills

Excellent oral and written communication skills

Tools

Microsoft Teams

SharePoint

Power Automate

Outlook

Job description

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Client:

Lotus UK

Location:

Coventry, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

25005d44f065

Job Views:

5

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Group Lotus is a leading sports car manufacturer with a 75-year long history of iconic designs, groundbreaking engineering and legendary victories on the F1 track. Today we are transforming into a truly global performance car brand focused on the electrical future. In 2022 we launched the Eletre, the world’s first all-electric hyper-SUV, and in 2023 Emeya, our fully-electric Hyper-GT.

As part of the Lotus team, you push boundaries. Those of the car industry and of your own. Every member of the Lotus family has some of the pioneering mindset of founder Colin Chapman in them.

Lotus Cars builds world-class, high-performance and lightweight sports cars that are sold all around the world.

To bring the company to the level we want it to be, we are looking for a IT Infrastructure Manager- M365in the IT Department to join us in our Global Commercial site based in Coventry.

Summary:

Acting the key business coordinator for Europe Team, assist in the design and delivery of Microsoft solutions to meet business objectives and technical requirements, to create effective knowledge sharing, collaboration and workflow solutions to drive the effective delivery of Lotus Global User Digital Experience.

• Work with the Microsoft 365 Product owner leads the implementation in Region to coordinate the Microsoft 365 solutions such as Microsoft Teams, Microsoft Planner, Microsoft Power Automate among others to improve ways of working in the organization.
• Assist with training and adoption of new Microsoft 365 solutions and processes including delivery & creation of training plans, materials and documentation.
• Provide technical user support for incidents escalated from the helpdesk and resolve system / application issues.
• Explore ways to scale Microsoft’s offering, such as with the Power Platform, within the organization based on business opportunities and other technical innovations.
• Work with the Microsoft 365 cluster team to develop, manage and implement the Microsoft 365 roadmap, leveraging new platform innovations as they are released.
• Assist with the migration of content from various sources (country office servers, google drive, drop box, personal computers, one drive, SharePoint etc.) to Microsoft 365 environment as designed.
• Knowing PowerShell, Bat or VB legacy scripting.

What you'll do:

• Up to date knowledge of the Microsoft 365 ecosystem
• Skilled at user training and support
• Ability to configure Microsoft 365 to manage processes and document storage
• Demonstrable experience in successfully supporting Microsoft 365 products
• Experience with and enthusiasm for coaching, mentoring and on the job training
• Hands-on Experience in Exchange Online, Intune, SharePoint, OneDrive, Teams, Defender for Endpoint and Incident Investigation/Cloud, Purview and Entra ID
• Able to present complex technical information clearly to a non-technical audience, with the ability to provide the appropriate level of detail.
• Able to work in a team.
• Strong sense of delivery.
• Strong problem-solving, critical thinking, and analytical skills.
• Knowledge of the systems development life cycle.
• Knowledge of systems analysis and design methodologies.
• Excellent oral and written communication skills (in English) required.
• Effective meeting facilitation skills
• Able to work effectively in a culturally diverse environment
• Proficiency in Microsoft 365 administration.
• Basic network, infra knowledge at Storage, WIFI authentication, and local network.

What we offer:

In addition to a competitive salary, you will have access to the following benefits:

• Discretionary annual bonus scheme, based on your contribution and the performance of the company
• Access to the Employee Car Ownership Scheme
• Group income protection based on length of servic
• Exclusive Employee discount, wellbeing and recognition platform #ForUSLOT

Additional Information:

• This role will be working from our Coventry office. This role will be expected to work in the office.
• Frequent travel might be required to visit different entities. Applicants must therefore possess the ability to travel freely without restrictions.
• Candidates must be eligible to work in the UKwithout VISA sponsorship.

Our Company:

Group Lotus is a leading sports car manufacturer with a 75-year long history of iconic designs, groundbreaking engineering and legendary victories on the F1 track. Today we are transforming into a truly global performance car brand focused on the electrical future. In 2022 we launched the Eletre, the world’s first all-electric hyper-SUV, and in 2023 Emeya, our fully-electric Hyper-GT.

As part of the Lotus team, you push boundaries. Those of the car industry and of your own. Every member of the Lotus family has some of the pioneering mindset of founder Colin Chapman in them.

We're not just a car company; we're a diverse mix of talent from all walks of life. At Lotus, we firmly believe that diversity and inclusion are not just buzzwords but essential pillars of a thriving and successful organization. We welcome applications from individuals of all backgrounds and are dedicated to providing reasonable adjustments during the interview process. If you require any special assistance or adjustments, please let us know in advance so we can ensure a fair and accessible interview experience. Our goal is to create an environment where everyone can thrive.

Do you want to know what Sophisticated, Rebellious and Pioneering mean for Lotus? Come and take a look at our career site and join the incredible adventure: