IT Infrastructure Manager

EET Fuels; Ellesmere Port; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Competitive Salary

Pension 10–15%

25 days holiday

Private Medical Insurance

Flex Benefits

Employee discounts

Free on-site parking

Job summary

EET Fuels is seeking an IT Infrastructure Manager to lead DevOps and infrastructure operations across multiple sites, focused on delivering resilient data centre, cloud and network services. You will drive governance, architecture and lifecycle management in a large manufacturing environment.

You will work with MSPs and internal teams to balance cost, security and business needs, ensuring GDPR and cybersecurity compliance while optimizing assets and service delivery.

Qualifications

• Degree-level education or equivalent.
• ITIL certification and networking/cloud certifications (CCNA, Azure).
• Experience in IT infrastructure management in large-scale environments.
• Strong knowledge of Microsoft technologies and cloud hosting.

Responsibilities

• Own strategic and operational management of MSPs with SLAs and OLAs.
• Define infrastructure governance metrics and capacity planning.
• Lead reviews with MSPs to drive improvements and changes.
• Manage data centre, cloud, network and end-user infrastructure across IT/OT.
• Maintain CMDB accuracy and ITIL-aligned documentation.
• Ensure backup, DR and high availability with testing.
• Provide technical leadership on projects and initiatives.
• Develop standards and reference architectures for infrastructure.

Skills

ITIL certification

CCNA

Azure cloud

AWS cloud

Infrastructure management

Network management

Office 365

Active Directory

Defender/Sentinel

Vendor management

Education

Degree-level education

Tools

Azure

AWS

Office 365

Active Directory

Cybersecurity tools (Defender/Sentinel)

Job description

Location: Site based - Stanlow Manufacturing Complex, Ellesmere Port

• Competitive Salary
• 10% Company Contribution Pension rising to 15% with service.
• 25 days Holiday, increasing with service.
• Private Medical Insurance
• Additional Flex Benefits- including Holiday Purchase
• Access to Employee Assistance Programme with Exclusive access to a range of Discounts
• Free Secure On-Site Car Parking

About The Company

Do you want to work for the company that’s playing a leading role in delivering the North West's low carbon future? EET Fuels (Trading name of Essar Oil (UK) Limited) produces over 16% of the UK's Road transport fuels, provides key feedstocks to Britain's petrochemical industry and is investing in developing low carbon fuels.

We are a major supplier in the North West and beyond with customers including most of the major retail brands operated by international oil companies and supermarkets, Manchester Airport, leading commercial airlines and the region's trains and buses.

And we're central to the innovative HyNet project which is redefining energy to achieve our regional low carbon ambitions and national policy targets.

We employ over 800 expert and engaged colleagues, who are at the heart of everything we do. The company has an embedded safety culture, technically challenging work across all the different parts of the business and some of the best training available in the energy industry.

For more information, please visit www.eetfuels.com

Please note we work with a carefully selected set of recruitment agencies, and we are not looking to add to the current preferred suppliers list. We are unable to accept representations from agencies that are not on that preferred supplier list.

The Role

The purpose of this role is to lead the IT infrastructure operations & projects (DevOps) for EOUK by managing the infrastructure support & enhancement Services across the company locations.

Principal Accountabilities

• Own the strategic and operational management of infrastructure managed service providers (MSPs), ensuring contractual obligations, SLAs, OLAs and service performance targets are met.
• Establish and monitor infrastructure governance metrics, including system availability, patch compliance, backup success, capacity utilisation and incident resolution performance.
• Lead regular service reviews and collaborative planning sessions with MSPs to drive continual improvement and proactive management of technology changes.
• Own the lifecycle, performance and roadmap for data centre, cloud, network and end-user infrastructure services across IT and OT environments.
• Maintain accurate infrastructure asset inventories and CMDB records in line with ITIL best practices.
• Ensure infrastructure resilience through effective backup, disaster recovery and high-availability solutions, supported by regular testing and validation.
• Define and maintain infrastructure documentation standards, ensuring services are clearly documented, reviewed and kept up to date.
• Provide technical leadership and guidance for infrastructure projects, change initiatives and operational improvements, balancing cost, security and business requirements.
• Develop and maintain infrastructure standards, reference architectures and design principles, conducting technical assurance reviews for internally delivered and third-party solutions.
• Own the infrastructure and network technology roadmap, including lifecycle management, capacity planning, technology refreshes and service transitions.
• Lead service planning activities, assessing business demand, operational risk, cost considerations and future technology requirements.
• Oversee infrastructure security controls, including vulnerability management, patching, privileged access management and endpoint protection.
• Ensure compliance with relevant regulatory, governance and cybersecurity requirements, including GDPR, Cyber Essentials and Cyber Essentials Plus.
• Partner with Information Security teams to support risk management, security incident response and continuous improvement of security controls.
• Manage infrastructure budgets, supplier costs, contract renewals and licensing arrangements to optimise value and service delivery.
• Monitor service consumption and cost trends, identifying opportunities for efficiency, optimisation and cost reduction.

About You

Qualifications & Experience

• Degree-level education (or equivalent), preferably certified in ITIL with certifications in CCNA, Azure.
• Extensive background in IT Infrastructure Management within large-scale manufacturing organisations (Energy, Manufacturing, or Oil & Gas), including high-availability cloud and on-premise environments and enterprise licensing.
• Expertise in network management, cloud hosting (Azure, AWS), in-house data centres, and designing secure IT & OT networks.
• Strong knowledge of Microsoft technologies (Office 365, Active Directory, Defender / Sentinel) and cloud computing (Cloud Architect certification desirable).
• Experience architecting infrastructure for ERPs, SaaS, and custom applications, with exposure to Process Control Networks (OT) highly desirable.
• Deep understanding of data security, access governance, and policy development, with a proactive approach to risk remediation.
• Skilled in leading teams, managing vendors, and delivering innovative IT solutions to optimise asset use.
• Strong analytical, problem-solving, and organisational skills, with the ability to manage multiple priorities and respond effectively to critical incidents.
• Excellent communication and collaboration skills, capable of explaining complex IT concepts clearly and building strong cross-functional relationships.

Closing date: The application window will remain open until 24/08/2026, with the possibility of extension depending on the volume and quality of applications received.

• Competitive Salary
• 10% Company Contribution Pension rising to 15% with service.
• 25 days Holiday, increasing with service.
• Private Medical Insurance
• Additional Flex Benefits- including Holiday Purchase
• Access to Employee Assistance Programme with Exclusive access to a range of Discounts
• Free Secure On-Site Car Parking