IT Infrastructure Manager

JR United Kingdom; Barnsley; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the UK is seeking an IT Infrastructure Manager to oversee and enhance their IT infrastructure. This role involves strategic planning, technical support, and ensuring compliance with security standards. The ideal candidate will have significant experience, relevant certifications, and strong problem-solving skills.

Qualifications

• Minimum 5 years' experience in similar roles.
• Outstanding problem-solving and troubleshooting abilities.
• ISO27001:2022 experience required.

Responsibilities

• Develop and implement a strategic plan for IT infrastructure.
• Provide 3rd line support for infrastructure-related issues.
• Ensure infrastructure availability and compliance with security standards.

Skills

Problem-solving

Troubleshooting

Education

MCSE Certification

ITIL Qualifications

Tools

Windows Servers

Microsoft Exchange

SQL

Sophos

Arcserve

Forcepoint

PTRG

Office 365

Job description

IT Infrastructure Manager

As the IT Infrastructure Manager, you are responsible for ensuring the smooth operation of the company's IT infrastructure and systems. This includes, but is not limited to, Windows Servers, Active Directory, Entra, Networks, Firewalls, and more.

You will support the infrastructure architecture by providing technical expertise, applying design principles and methodologies to ensure cost-effective and optimal use of resources and technology. You will evaluate and design solutions as required for business and customer requirements and help develop the strategic direction. Ensuring that our infrastructure is implemented securely using guidance from NIST, NCSC, CIS, etc., and that all systems are maintained, supported, and compliant with our security certifications is also part of your role.

Responsibilities

1. Develop and implement a strategic plan for developing IT infrastructure, ensuring it meets the needs of our business and aligns with the wider business strategy.
2. Identify opportunities for leveraging technology to improve business processes and performance.
3. Provide 3rd line support for all infrastructure-related issues, managing internal and external resources for quick and timely resolution.
4. Provide technical and design support for business-specific solutions, ensuring adherence to standards for service and compliance.
5. Responsible for infrastructure availability and support, including but not limited to:

• Servers and operating systems
• Messaging - Microsoft Exchange, Exchange Online, Mail Filtering
• Telephony and unified communications
• Networking (LAN, WAN, WLAN & Firewalls)
• Anti-Virus - Sophos
• Backups - Arcserve
• Database - SQL
• Printing
• File Storage, Directory management
• Web filtering - Forcepoint
• Service monitoring - PTRG
• Office 365
• Microsoft Entra
• Cloud migrations

Experience Needed

• Minimum 5 years' experience in similar roles
• Experience working with and/or ITIL qualifications
• Industry-relevant qualifications such as MCSE
• Outstanding problem-solving and troubleshooting abilities
• ISO27001:2022 experience
• Windows server cloud migrations

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