IT Infrastructure Engineer

Durham Constabulary; North East; On-site; GBP 36,000 - 40,000; Full time

Job summary

Durham Constabulary seeks an IT Infrastructure Engineer to support IT systems at Police Headquarters. The role demands expertise in server maintenance and technical support, contributing to public safety through effective IT solutions. Candidates should possess relevant qualifications and experience to thrive in a dynamic team environment.

Benefits

Continuous professional development and training opportunities

Engaging and supportive team environment

Opportunity to work in the heart of the community

Meaningful projects that enhance public safety

Qualifications

• At least 2 years of professional experience in IT.
• Minimum of 3 years' technical experience with Server operating systems.
• At least 1 year of administrative experience.

Responsibilities

• Provide professional technical solutions and support for Information Technology Systems.
• Maintain, configure, and implement the IT server environment.
• Provide 2nd and 3rd line technical support to the Service Desk.

Skills

Technical support

Server operating systems

VMWare

Education

BTEC Higher or equivalent Microsoft Professional Qualification

Job description

We are currently looking for an IT Infrastructure Engineer to join our dynamic team at Police Headquarters, Aykley Heads, Durham.

Hours of Work: 37 hours per week, Monday to Friday

As an IT Infrastructure Engineer, you will be responsible for providing professional technical solutions and support for Information Technology Systems, adhering to our Department's Service Level Agreements and Service Catalogue. You will carry out maintenance, configuration, testing, implementation, and support of the IT server environment, including physical/virtual servers (VMWare) and associated Storage Area Networks. Your role will also involve providing 2nd and 3rd line technical support to the Service Desk, ensuring that IT incidents are resolved within SLA and updating the Help Desk system accordingly. You’ll implement IT solutions as defined by the Infrastructure Team Leader, ensuring alignment with agreed force projects.

IT Infrastructure Engineer Requirements

• BTEC Higher or equivalent Microsoft Professional Qualification
• At least 2 years of professional experience in IT
• A minimum of 3 years' technical experience with Server operating systems
• At least 1 year of administrative experience
• If you possess a higher qualification or a minimum of 5 years of relevant experience, please highlight this in your application for consideration by our recruitment team.
  
  

IT Infrastructure Engineer Benefits

• Salary ranging from £36,630 to £39,813
• Opportunity to work in the heart of the community
• Engaging and supportive team environment
• Continuous professional development and training opportunities
• Contributing to meaningful projects that enhance public safety
  
  

Meet the Organisation: Who We Are and What We Do

We are a dedicated police force committed to serving our community and ensuring public safety. Our team embraces innovation and technological advancements to enhance our capabilities and deliver top-notch services. Join us as we strive to foster a safer environment for all.

If you think you are suitable for this IT Infrastructure Engineer role, please apply now! Don’t miss out on this chance to advance your career and make a significant impact!

Closing Date: 5pm, Wednesday 9th July 2025