IT Infrastructure Engineer

Harrogate and District NHS Foundation Trust; Harrogate; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local healthcare provider in Harrogate is seeking an IT professional to manage and support its data network and computer systems. The role includes ensuring performance and security standards, providing second and third line IT support, and participating in on-call duties. This position offers a supportive work culture and various staff benefits, making it a great opportunity for those who wish to make a difference in healthcare.

Benefits

Employee Assistance Programme

Counselling service

Physiotherapy service

Qualifications

• Experience in managing and supporting data networks and computer systems.
• Ability to provide second and third line support for IT services.
• Proven skills in fault-finding and problem resolution.

Responsibilities

• Implement and manage the organisation’s computer systems and data network.
• Ensure standards of performance and security are maintained.
• Provide guidance and support for IT service delivery.

Job description

Overview

Implement, manage and support the organisation’s data network and computer systems, ensuring standards of performance and security are maintained.

This includes: implementing installations, configurations, relocations and decommissioning of computer hardware and software; fault-finding and rectifying problems; escalating issues as appropriate; promoting good practice in the use of hardware and software and IT security; diagnosing complex integrated service issues; providing specialist knowledge and guidance on technical aspects of systems/services; acting as a local expert / reference point.

Responsibilities

• Implement, manage and support the organisation’s computer systems and data network.
• Ensure standards of performance and security are maintained.
• Support the delivery of health care, and for the service to become associated with efficiency and reliability.
• Provide advice and guidance to peer members of the network and server team.
• Provide data services for all computer systems in the organisation.
• Implement strategies to enhance network services.
• Investigate ways to reduce costs and environmental impact.
• Support the design and project management of any changes to the organisation’s data storage / network infrastructure.
• Ensure the monitoring and enforcement of the security of the organisation IT systems and infrastructure.
• Provide a robust second and third line support for the IT service desk.
• Ensure that all hardware and software being installed meets agreed standards, is fully compatible with the established base, and allows a successful transition from the previous platform or process.
• Raise the profile of the IT service, in particular to establish a reputation for providing an effective, timely and responsive service.
• Identify how each reported problem should be resolved, allocate resources if necessary and to ensure that all work is undertaken to the standard expected.
• The post holder will be required to participate in the departmental on call rota.
• This role is based on site at Harrogate District Hospital.

About HDFT

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you!

We Offer Colleagues

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please Note

• Due to high levels of interest, posts may close early if we reach a sufficient number of applications.
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
• Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
• All job offers are subject to satisfactory pre-employment checks.

Contact

For further details / informal visits contact: Name: Jonathan Wilson | Job title: IT Operational Manager (Infrastructure) | Email: [e-mail] | Telephone: [phone]

Available 09:00-17:00 Mon-Fri