IT Infrastructure Analyst

Kingston College; Barrow upon Soar; On-site; GBP 36,000 - 40,000; Full time

Job summary

A higher education institution in Barrow upon Soar seeks an IT Infrastructure Analyst to manage on-site networks and cloud infrastructures. Responsibilities include overseeing IT projects, enhancing system security, and providing advanced technical support. Candidates should possess strong expertise in cloud technologies and Microsoft services, alongside proactive problem-solving abilities. Competitive salary of £36,992 - £39,677 per annum plus generous benefits package offered.

Benefits

27 days annual leave

Generous pension scheme

Subsidised sports facilities

Qualifications

• Strong expertise in cloud services and Microsoft technologies.
• Detailed understanding of Active Directory and operating systems.
• Knowledge of network technologies and topologies.

Responsibilities

• Manage and enhance IT systems for uninterrupted operations.
• Lead IT infrastructure projects to support organizational objectives.
• Act as a key escalation point for onsite support teams.

Skills

Cloud backend services expertise

Microsoft Active Directory

Network technology knowledge

Proactive and detail-oriented

Tools

Azure

Exchange

Intune

SharePoint

Job description

Overview

Here at South Thames Colleges Group, we are seeking an IT Infrastructure Analyst to oversee both on-site networks and cloud-based infrastructures, with a primary focus on hosted active directory services as well as Azure technologies, while remaining versatile enough to incorporate other platforms as necessary.

As a pivotal member of the organisation's IT infrastructure team, you'll be responsible for the comprehensive management, maintenance, and enhancement of IT systems to ensure uninterrupted operations, robust security, and continuous improvement. Central to this role is the responsibility for managing IT infrastructure projects under the guidance of the Deputy IT Director. This includes the design, implementation, and optimisation of IT systems to support organisational objectives.

Responsibilities

• Manage, maintain, and enhance IT systems to ensure uninterrupted operations, robust security, and continuous improvement.
• Lead IT infrastructure projects under the guidance of the Deputy IT Director; design, implement, and optimise IT systems to support organisational objectives.
• Act as a key escalation point for the college onsite support teams after escalation; provide advanced technical expertise within the 3rd line support framework.
• Diagnose and resolve complex technical issues by applying technical knowledge, diagnostic skills, and collaboration with vendors or external support teams to minimise downtime.
• Maintain core systems, ensuring regular upgrades and security to meet compliance standards and safeguard against threats.
• Demonstrate strong expertise in cloud and on-premises backend services, including Azure, Exchange, Intune, SharePoint, and cloud services.
• Apply a detailed understanding of Microsoft Active Directory; Desktop and Server Operating Systems; Microsoft System Management Tools; Network technology and topologies.
• Collaborate with cross-functional teams and stakeholders to align IT systems with organisational objectives and improve business performance.
• Travel/work from any STCG campus as required (primarily based at Kingston College in a Group Wide role).

Qualifications

• Strong expertise in cloud and on-premises backend services, especially Azure, Exchange, Intune, SharePoint, and related Microsoft technologies.
• Detailed understanding of Microsoft Active Directory; Desktop and Server Operating systems; Microsoft System Management Tools.
• Knowledge of Network technology and network topologies and services.
• Proactive, detail-oriented, with the ability to anticipate challenges and drive innovation while working in a team.

Benefits and Conditions

• Salary: £36,992 - £39,677 per annum, plus up to 40 days + bank holidays.
• Generous benefits package including 27 days annual leave, up to 8 additional days at Christmas/New Year, 5 days Wellbeing leave, and an excellent pension scheme (Teachers Pensions or Local Government Pension Scheme).
• Subsidised sports facilities, professional development and training, and a salary sacrifice cycle-to-work scheme.
• Enhanced DBS check, satisfactory references, online check, and proof of eligibility to work in the UK as part of due diligence checks.

Equality and About STCG

As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London's largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students' success at the heart of everything we do.

Who we are looking for

We are looking for hard-working and collaborative people who can join our team and help challenge our students to achieve and progress.

Salary information: £36,992 - £39,677 per annum, plus up to 40 days + bank holidays.