IT Helpdesk Technician

HMC (Headmasters' and Headmistresses' Conference); Market Harborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

An independent school in Market Harborough is seeking an experienced IT Support Technician to provide excellent technical support, maintain equipment, and troubleshoot problems. The ideal candidate should have strong IT skills, be flexible, and eager to engage with various IT projects. This role offers a competitive salary and the opportunity for professional development.

Benefits

Competitive salary

Professional development opportunities

Qualifications

• Experience in IT support roles.
• Ability to work independently and as part of a team.
• Familiarity with enterprise technologies.

Responsibilities

• Provide technical support to the school community.
• Set up and maintain IT equipment.
• Troubleshoot hardware and software issues.

Skills

Technical troubleshooting

Customer service

Flexibility

Tools

VMWare

Veeam

Microsoft 365

Job description

Teaching careers in HMC independent schools

The Perse School is looking for an IT Support Technician to join a growing department. This is a key role in dealing with daily technical queries alongside supporting senior members of the team with technical projects.

The Perse School is looking for an IT Support Technician to join a growing department. This is a key role in dealing with daily technical queries alongside supporting senior members of the team with technical projects.

The IT Department is led by the IT Director and split into two teams although they overlap regularly. We operate a wide range of enterprise technologies including VMWare, Veeam, Microsoft 365 platforms such as InTune and PowerApps, cyber security monitoring software and other on-prem/cloud technologies. Along with these technologies, the IT department supplies, manages and supports a wide variety of client devices such as one-to-one student computers, staff laptops and fixed desktops.

The IT Helpdesk Technician’s purpose is to provide an excellent level of support to the school community, to include setting up and maintaining equipment, troubleshooting problems and providing technical advice and best practice.

The IT Helpdesk Technician supports all three schools. It is therefore a requirement of the role that the post holder be flexible in their approach and able to work both independently and as part of the broader IT team. Being a relatively small team, there is an opportunity for staff members to be involved with IT projects at all levels getting exposure to enterprise technologies alongside day to day responsibilities.

The Perse School Cambridge is one of the country’s leading independent co-educational day schools for children aged 3-18.

Our aim is to be a leading employer of choice. This means we strive to be a school where staff say they are proud and excited to work, and feel valued, respected and motivated.

We are committed to providing a very competitive salary and benefits scheme at the same time as offering a wide range of opportunities for personal and professional development. We want our staff to feel engaged and purposeful so that they, in turn, help pupils to be happy and successful.

Further details including how to apply can be obtained from our website: https://www.perse.co.uk/work-with-us/

Closing date: 17th August at 5pm but applications will be considered as they are received; The Perse School reserves the right to make an appointment before the closing date.

The School actively supports equality, diversity and inclusion and encourages applications from all sections of society.

Safer Recruitment

The Perse School is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including: references from previous employers, a Disclosure and Barring Service check at the enhanced level, as well as eligibility to work in the UK (in compliance with UK immigration regulations). All work carried out at the School on a regular basis amounts to regulated activity. This role is also exempt from the Rehabilitation of Offenders Act 1974.

Safeguarding and promoting the welfare of children is everyone's responsibility. The School is committed to acting in the best interests of the child so as to safeguard and promote the welfare of children and young people. The School requires everyone who comes into contact with children and their families to share this commitment. Interviews will be conducted in person, and they will explore candidates’ suitability to work with children.

12 The Point, Rockingham Road, Market Harborough, Leicestershire, LE16 7QU