IT Helpdesk Technician

www.findapprenticeship.service.gov.uk - Jobboard; Cambridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading independent school in Cambridge is seeking an IT Support Technician to handle technical queries and assist with technical projects. This role involves maintaining client devices and providing IT support to the school community. Ideal candidates should have experience with VMWare and Microsoft 365, and possess strong troubleshooting skills. The position offers opportunities for professional development along with a competitive salary.

Benefits

Competitive salary

Opportunities for professional development

Qualifications

• Ability to troubleshoot technical problems.
• Experience in providing IT support.
• Flexibility to work both independently and as part of a team.

Responsibilities

• Provide excellent IT support to the school community.
• Set up and maintain equipment.
• Assist in technical projects alongside senior members.

Skills

VMWare

Microsoft 365

Technical support

Cyber security monitoring

Tools

PowerApps

Veeam

Job description

The Perse School is looking for an IT Support Technician to join a growing department. This is a key role in dealing with daily technical queries alongside supporting senior members of the team with technical projects.
The IT Department is led by the IT Director and split into two teams although they overlap regularly. We operate a wide range of enterprise technologies including VMWare, Veeam, Microsoft 365 platforms such as InTune and PowerApps, cyber security monitoring software and other on-prem/cloud technologies. Along with these technologies, the IT department supplies, manages and supports a wide variety of client devices such as one-to-one student computers, staff laptops and fixed desktops.
The IT Helpdesk Technician’s purpose is to provide an excellent level of support to the school community, to include setting up and maintaining equipment, troubleshooting problems and providing technical advice and best practice.
The IT Helpdesk Technician supports all three schools. It is therefore a requirement of the role that the post holder be flexible in their approach and able to work both independently and as part of the broader IT team. Being a relatively small team, there is an opportunity for staff members to be involved with IT projects at all levels getting exposure to enterprise technologies alongside day to day responsibilities.

The Perse School Cambridge is one of the country’s leading independent co-educational day schools for children aged 3-18.
Our aim is to be a leading employer of choice. This means we strive to be a school where staff say they are proud and excited to work, and feel valued, respected and motivated.
We are committed to providing a very competitive salary and benefits scheme at the same time as offering a wide range of opportunities for personal and professional development. We want our staff to feel engaged and purposeful so that they, in turn, help pupils to be happy and successful.

Further details including how to apply can be obtained from our website: https://www.perse.co.uk/work-with-us/

Please note, this position is only open to candidates who already have the legal right to work in the UK. Unfortunately, we cannot sponsor visa applications.

Closing date: 17th August at 5pm but applications will be considered as they are received; The Perse School reserves the right to make an appointment before the closing date.


The School actively supports equality, diversity and inclusion and encourages applications from all sections of society.


Safer Recruitment
The Perse School is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including: references from previous employers, a Disclosure and Barring Service check at the enhanced level, as well as eligibility to work in the UK (in compliance with UK immigration regulations). All work carried out at the School on a regular basis amounts to regulated activity. This role is also exempt from the Rehabilitation of Offenders Act 1974.

Safeguarding and promoting the welfare of children is everyone's responsibility. The School is committed to acting in the best interests of the child so as to safeguard and promote the welfare of children and young people. The School requires everyone who comes into contact with children and their families to share this commitment. Interviews will be conducted in person, and they will explore candidates’ suitability to work with children.