IT Helpdesk Support - Part Time Temporary - EH0297

East Hampshire District Council; East Hampshire; On-site; GBP 80,000 - 100,000; Part time

Job summary

A local government council is seeking a proactive IT Help Desk Support member for a 4-6 week temporary role. You will provide first-line IT support during a Councillor IT rollout, assisting with device setup and troubleshooting. Ideal candidates will have experience in IT support and strong communication skills. This is a part-time opportunity perfect for gaining hands-on experience in a busy IT environment.

Qualifications

• Experience in IT support or help desk environments required.
• Strong communication and problem-solving skills needed.
• Ability to work independently and manage time effectively.

Responsibilities

• Provide first-line IT support to staff and councillors.
• Assist with device setup and troubleshooting.
• Log and manage support tickets.

Skills

Experience in IT support

Strong communication skills

Problem-solving skills

Time management

Flexibility and willingness to learn

Job description

Job Advert


SUMMER TEMP OPPORTUNITY – IT HELP DESK SUPPORT (EHDC)



Duration: 4–6 weeks

Hours: 2–3 days per week (7.4 hours per day) - task dependent

Start Date: provisionally 4th Aug 2025

Location: East Hampshire District Council (EHDC)

We’re looking for a proactive and customer-focused individual to join our IT Help Desk team on a temporary basis this summer. This
role will provide essential support during our Councillor IT rollout, helping ensure a smooth transition and continued service
excellence.


KEY RESPONSIBILITIES:

* Provide first-line IT support to staff and councillors
* Assist with device setup, troubleshooting, and user queries
* Log and manage support tickets using our internal systems
* Support councillor onboarding and training sessions as needed


WHAT WE’RE LOOKING FOR:

* Experience in IT support or help desk environments
* Strong communication and problem-solving skills
* Ability to work independently and manage time effectively
* A flexible, can-do attitude and willingness to learn

This is a great opportunity to gain hands-on experience in a busy IT environment while contributing to a high-profile rollout. If
you're available part-time over the summer and have a passion for tech support, we’d love to hear from you!

For an informal chat about the post, please contact Stacy Gardner, IT & Digital Service Partner, on [e-mail]
[[e-mail]].

Closing date for receipt of applications is Friday 25th July 2025 at 12pm (although we reserve the right to close early if
sufficient applications are received before this time).

Interviews will likely be held on Monday 28th July 2025.

The council is an inclusive employer and appoints on merit. We are Disability Confident and have a Guaranteed Interview Scheme for
Veterans.

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and
expects all staff members to share this commitment.