IT Helpdesk Engineer

VARGO Group; Aberdare; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading company is seeking an IT Infrastructure Specialist to oversee infrastructure management, including Microsoft technologies, virtualization, and security. The role involves project leadership, technical support, and collaboration with stakeholders to align IT initiatives with business goals. This position offers a competitive salary and the opportunity to mentor junior staff.

Qualifications

• Proven experience in IT infrastructure management.
• Expertise in Microsoft technologies, virtualization, networking, and security.

Responsibilities

• Administer and maintain Microsoft 365, Active Directory, Azure, and Windows Server environments.
• Manage virtualization platforms and network services.
• Plan and execute IT projects, ensuring timely delivery.

Skills

Problem-Solving

Organizational

Communication

Leadership

Tools

Microsoft 365

Active Directory

Azure

Windows Server

VMware

Hyper-V

DNS

DHCP

Nagios

Job description

Job Title: IT Infrastructure Specialist

Location: twice a week in Aberdare

Salary: up to £50k

Key Responsibilities

Infrastructure Management

• Administer and maintain Microsoft 365, Active Directory, Azure, and Windows Server environments.
• Manage virtualization platforms (VMware, Hyper-V) and network services (DNS, DHCP, routers, switches, firewalls).
• Oversee Windows 10/11, Exchange Online, SharePoint, mobile devices, and end-user hardware support.
• Deploy connectivity solutions (Fiber, LTE, Starlink) and monitor networks using tools like Nagios.
• Manage IT security solutions, SSL certificates, and CCTV systems.
• Plan and execute IT projects, including system upgrades and network installations, ensuring timely delivery and budget adherence.
• Collaborate with stakeholders to align infrastructure initiatives with business goals.
• Provide advanced technical support, resolving complex IT issues.
• Mentor junior staff and contribute to IT strategy development.
• Manage IT budgets and perform on-site installations and maintenance as needed.
• Travel to remote locations to ensure IT service continuity.

Essential Skills and Qualifications

• Proven experience in IT infrastructure management.
• Expertise in Microsoft technologies, virtualization, networking, and security.
• Strong problem-solving, organizational, and communication skills.
• Ability to lead projects and collaborate within a team.