IT Helpdesk Advisor

JAM Recruitment Ltd; City of Edinburgh; On-site; GBP 34,000 - 41,000; Full time

Job summary

Pertemps Edinburgh Contracts in Edinburgh is seeking an IT Helpdesk Advisor for a full-time temporary role. The position offers hybrid working with some on-site presence in the city centre and a six-month duration that may extend.

Start date is as soon as possible, with a pay rate of £18.34–£21.56 per hour and a 36-hour workweek. Responsibilities include fault finding, system testing, configuration, user account creation, and applying security updates, along with payroll/BACS support and other

Qualifications

• Prior experience as a system administrator or first-line helpdesk.
• Familiarity with Oracle Fusion.
• Strong problem-solving abilities.
• Clear communication.
• Ability to work independently and as part of a team.

Responsibilities

• Fault finding and troubleshooting IT issues.
• System testing and verification of fixes.
• Configuration of hardware and software.
• Creating user accounts and access management.
• Applying security updates and patches.
• Processing data and supporting payroll/bacs routines.
• Other tasks as required by the team.

Skills

First-line helpdesk

System administration

Problem solving

Clear communication

Teamwork

Tools

Oracle Fusion

Job description

Based in Edinburgh, this full-time temporary IT Helpdesk Advisor role with Pertemps Edinburgh Contracts runs six months, possibly longer, paying £18.34 to £21.56 hourly. Working 36 hours weekly, Monday to Friday, the post blends office attendance in the city centre with hybrid remote arrangements.

Role & Contract

Full-time temporary IT Helpdesk Advisor.

Location & Working Arrangements

Edinburgh City Centre – hybrid working (remote working may be considered).

Hours

Monday to Friday, 36 hours per week.

Start date

As soon as possible.

Duration

6 months, with possible extension.

Pay rate

• £18.34 to £21.56 per hour.

Responsibilities

• Fault finding
• System testing
• Configuration
• Creating user accounts
• Applying security updates
• Processing data
• Supporting the back end of monthly payroll and BACS payments
• Other tasks required

Required Experience & Skills

• Prior experience as a system administrator or first-line helpdesk.
• Familiarity with Oracle Fusion.
• Strong problem-solving abilities.
• Clear communication.
• Ability to work independently and as part of a team.

Additional Information

Pertemps are working with our public sector client to recruit for IT Helpdesk Advisors on a temporary basis. The successful candidate will be joining a team to provide support, specifically for Oracle Fusion.