IT Help Desk First Line Support

EA First Compass House; Ely; On-site; GBP 26,000 - 32,000; Full time

Job summary

Join a leading Bio-tech organization in Ely as a Help Desk professional, where you'll provide essential IT support for Microsoft products and hardware. This office-based role is perfect for those with strong IT skills looking to develop further in their career. Responsibilities include troubleshooting, managing and responding to hardware/software issues, and assisting users with IT-related tasks.

Qualifications

• Base of good IT skills.
• Willingness to learn and develop.

Responsibilities

• Provide Help Desk support for hardware and software.
• Assist with email, MS Teams, and other MS Office products.
• Identify and resolve cyber security issues.

Skills

IT skills

Microsoft products

Troubleshooting

Cyber security awareness

Job description

Looking to build a career in IT support? This is a great opportunity to join a leading Bio-tech organisation to provide Help Desk support with Microsoft products and hardware. If you have some strong IT skills and you are willing to learn this could be a great move for you.

Leading Bio tech organisation based near Ely. This rolewill be office based.

As Help Desk you will be responding to hardware and software problems related but not limited to:

• Email, MS Teams, and other MS Office Products
• Printers
• Imaging New Computers
• Desktop phones
• Identify potential cyber security issues
• Drive mapping
• Changing Passwords
• Desk Setup for IT equipment

If you have a base of good IT skills and you are looking to learn and develop your skills this would be a great role for you.

£26,000 to £32,000

EA First Ltd are acting as an Employment Agency for this permanent vacancy.