IT Help Desk Engineer

Virtu Financial; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading financial services firm in London is seeking an Ondesk Engineer to provide end-user support. The role involves assisting users with desktop issues, and supporting IT infrastructure tasks. Ideal candidates should have IT competency and a positive, proactive attitude. This full-time position requires being in the office five days a week.

Qualifications

• 1-3 years of experience in Desktop Support is desired.
• Experience with remote support of users is beneficial.
• IT Certifications are a plus.

Responsibilities

• Provide end-user desktop support in London and other locations.
• Assist with IT tasks related to infrastructure management.
• Support users with general IT-related inquiries.

Skills

General IT competency

Microsoft Windows

Office applications

Self-motivated

Proactive support

Tools

Citrix

Windows Server

Networking tools

Active Directory

DNS

Job description

Virtu is a leading financial firm that leverages cutting edge technology to deliver liquidity to the global markets and innovative, transparent trading solutions to our clients. As a market maker, Virtu provides deep liquidity that helps to create more efficient markets around the world. Our market structure expertise, broad diversification, and execution technology enables us to provide competitive bids and offers in over 19,000 securities, at over 235 venues, in 36 countries worldwide.

Job Description:

The Virtu IT team is looking for an exceptional self-starter to join as a Ondesk Engineer. We are looking for a dependable, motivated individual who is eager to learn and be part of a global team. This is a great opportunity that offers the right candidate a wealth of experience in various aspects of IT support for a financial services company.

This position will involve end user desktop support in London, Dublin, and Paris, as well as other related duties with infrastructure such as Proxmox, Citrix, AD, DNS, etc.

• General IT competency and ability to support others with day-to-day tasks
• Demonstrated skills with Microsoft Windows, Office, and general Application Support
• Desire to learn and grow, taking on increasingly complex tasks
• Self-motivated and enjoys an autonomous working style
• Being positive, proactive and available to support team for all IT needs
• Comfortable working in office 5 days/week

Desired but not required:

• 1-3 years of experience in Desktop Support
• Experience with remote support of users and various remote tools
• Windows Server Administration
• Networking Administration
• Remote worker support – Citrix experience preferred
• Experience with patch management, imaging and deployment
• Experience with server hardware and data center hardware
• Experience with MS Active Directory and Windows DNS
• Experience in Enterprise environments
• IT Certifications

Virtu Financial is an equal opportunity employer, committed to a diverse and inclusive workplace, welcoming you for who you are and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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