IT Field Service Engineer/IT Field Technician

ZipRecruiter; Leicester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A major client in the UK is seeking an IT Field Service Engineer based in Leicester for an initial 12-month role. The successful candidate will be responsible for the installation, maintenance, and repair of various IT products. Essential qualifications include a full UK driving license and the ability to resolve hardware and basic software issues, all while maintaining high standards of customer service.

Qualifications

• Full valid UK drivers' licence and own car with business insurance required.
• Ability to resolve hardware issues and basic software problems.

Responsibilities

• Install, maintain, upgrade, and repair IT products such as PCs, printers, and servers.
• Ensure incidents are monitored, updated, and progressed in real-time.
• Co-ordinate between clients and vendors for timely problem resolution.

Skills

Hardware issue resolution

Basic software problem solving

Job description

Job Description

Intelligent Resource is working in partnership with a major Client in the UK. We are currently recruiting for IT Field Service Engineer to be Leicester based out.

Job Title= IT Field Service Engineer
Location = Leicester, LE3 1HR
Duration= 12 Months Initially
IR35 Status: Outside

Responsibilities:

• Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices.
• To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines.
• Ensure assigned incidents are monitored, updated, and progressed in the system Real Time.
• Co-ordinate between clients and vendors to ensure timely resolution of problems.

Essential Skills:

• Applicant must have a full valid UK drivers' licence, own car, and business insurance.
• Ability to resolve hardware issues and basic software problems

Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Confident recruiter, and a RIDI 100 and Business Forum partner organization.

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Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.