IT Field Service Engineer/IT Field Technician

ZipRecruiter; Croydon; On-site; GBP 28,000 - 38,000; Full time

Job summary

A leading company in the UK is seeking an IT Field Service Engineer based in Croydon. The role involves installing, maintaining, and repairing IT products while ensuring customer satisfaction. Applicants must have a valid UK drivers' licence and the ability to resolve hardware and software issues.

Qualifications

• Full valid UK drivers' licence, own car, and business insurance required.
• Ability to resolve hardware issues and basic software problems.

Responsibilities

• Install, maintain, upgrade, and repair IT products.
• Attend incidents/requests as directed by the Customer Incident Centre.
• Co-ordinate between clients and vendors for timely problem resolution.

Skills

Customer Focus

Problem Solving

Job description

Job Description

Intelligent Resource is working in partnership with a major Client in the UK. We are currently recruiting for IT Field Service Engineer to be Croydon based out.

Job Title= IT Field Service Engineer
Location = Croydon, CR0 3JP
Duration= 12 Months Initially
IR35 Status: Outside

Responsibilities:

• Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices.
• To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines.
• Ensure assigned incidents are monitored, updated, and progressed in the system Real Time.
• Co-ordinate between clients and vendors to ensure timely resolution of problems.

Essential Skills:

• Applicant must have a full valid UK drivers' licence, own car, and business insurance.
• Ability to resolve hardware issues and basic software problems

Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Confident recruiter, and a RIDI 100 and Business Forum partner organization.

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RSG Plc is acting as an Employment Business in relation to this vacancy.