It Field Installation Engineer Apprentice

The GB Group; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join an innovative firm as an Azure Cloud Support Specialist apprentice, where you will gain hands-on experience in managing customer installations and resolving IT issues. This apprenticeship offers a unique opportunity to learn essential cloud technologies, including Microsoft Azure and AWS, while also developing practical skills in hardware management. With a strong emphasis on career development, you will benefit from ongoing training and the potential for a full-time role upon completion. Experience a supportive environment where your contributions will help shape the future of digital identity solutions.

Benefits

26 days holiday plus Bank Holidays

Birthday off

Social team events

Holiday purchase

Medical insurance

Qualifications

• Learn on-premise and cloud technologies with a focus on Microsoft Azure.
• Gain qualifications relevant to the tech job market.

Responsibilities

• Manage equipment installations with customers on-site and remotely.
• Resolve IT hardware issues and support sales teams with technical requests.

Skills

Technical Support

Problem Solving

DIY Skills

Education

Azure Fundamentals Qualification

Microsoft 365 Fundamentals Qualification

Tools

Microsoft Azure

Microsoft 365

Windows 10

AWS

Linux

PowerShell

Job description

GBG is the leading expert in global digital identity. We combine our powerful technology, the most accurate data coverage and our talented team to deliver award-winning location intelligence, identity verification and fraud prevention solutions. With over 30 years’ experience, we bring together a team of over 1,250 dedicated experts with local industry insight from around the world to make it easy for businesses to identify and verify customers and locations, protecting everyone, everywhere from fraud.

90% of QA Apprentices secure permanent employment after finishing their apprenticeship. There is potentially an opportunity for a full-time role at the end of the apprenticeship.
Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer ongoing development tracks.

Perks / Benefits:

• 26 days holiday plus Bank Holidays, rising by one day with each year completed up to 29 days
• You get your birthday off
• Social team events
• Holiday purchase
• Medical insurance

The Role:
This program will provide you exposure to GBG customers with tasks involving, but not limited to:

• Arranging and managing equipment installations with customers both on-site and remotely
• Resolving IT hardware issues replacing PC components and OS re-installations
• Testing and evaluating new software updates before release to clients
• Support Sales teams with any technical support requests
• Developing DIY skills to support hardware installations such as using power tools, wall plugs, wall mounts etc.
• Stock management and ordering

Don't worry if this seems out of reach – we will ensure that you will be equipped to succeed in all these tasks and more!

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

• Learn on-premise and cloud-enabled technologies and services
• Learn technical content that aligns to and is relevant to employers and the market
• Gain an Azure fundamentals qualification and a Microsoft 365 fundamentals qualification
• Get an introduction to Windows, Linux and PowerShell

Tools and technologies learnt: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

All details will be confirmed at interview.