IT Field Engineer x3

TN United Kingdom; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Field Engineer for a high-volume retail technology deployment project across the UK. This exciting role involves the rollout of new Surface and Windows-based devices to numerous retail store locations, ensuring a seamless technology refresh. Ideal candidates will possess strong technical deployment skills and a flexible, travel-friendly approach, working closely with internal teams to ensure successful installations. Join this innovative initiative and contribute to transforming the retail technology landscape.

Benefits

Travel Expenses Covered

Accommodation Covered

Flexible Working Environment

Qualifications

• Experience in hardware deployments and device configuration is essential.
• Strong problem-solving skills and ability to work independently.

Responsibilities

• Support the deployment of new Surface and Windows machines to retail locations.
• Ensure old devices are correctly decommissioned and returned to the Leicester hub.

Skills

Hardware Deployments

Device Configuration (Windows, Surface)

Problem-Solving Skills

Printer Setup and Configuration

Clear Communication Skills

Job description

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EU work permit required:

Yes

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Job Reference:

a94f55ac4a4e

Job Views:

3

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Locations:

• 2 x Field-Based: Nationwide (excluding London)

Contract Type: Full-time, 3-month contract
Start Date: ASAP
Travel: Required for field-based roles – expenses and overnight stays covered

Project Overview:

We are recruiting a Field Engineer to support a high-volume retail technology deployment project across the UK. The initiative involves the rollout of new Surface and Windows-based devices to approximately 150 retail store locations, as part of a structured upgrade program.

This role is ideal for individuals with strong technical deployment skills and a flexible, travel-friendly approach. Contractors will work closely with internal teams to ensure seamless store technology refreshes, excluding locations in London.

Key Responsibilities:

For All Roles:

• Support the deployment of new Surface and Windows machines to retail locations.
• Ensure old devices are correctly decommissioned and returned to the Leicester hub.
• Liaise with internal teams to track deployment progress and resolve issues promptly.

Leicester-Based Role:

• Assist in the build and preparation of devices at the Leicester office.
• Ensure devices are ready for shipment to stores.
• Support logistics coordination for outbound and return shipping.

Field-Based Roles:

• Travel to assigned store locations across the UK (excluding London).
• Power up and configure deployed devices, including printer setup.
• Ensure a smooth handover by supporting store staff with basic usage and troubleshooting.
• Return old equipment to the Leicester hub post-deployment.

Skills & Experience Required:

• Experience in hardware deployments and device configuration (Windows, Surface).
• Strong problem-solving skills and ability to work independently in retail environments.
• Confident in basic printer setup and configuration.
• Clear communication skills and professional demeanor when working on-site.
• Previous experience in field engineering or nationwide rollouts preferred.

Travel & Expenses:

• Reasonable expenses covered, including travel and accommodation where overnight stays are required.

Be part of a high-profile technology refresh for a major UK retail estate. If you are interested, please apply now.