IT Field Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Gloucester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading technology company in the UK is seeking IT Field Engineers to join their team in Gloucester. This role involves providing technical support and assisting with installations. Ideal candidates will have relevant experience and be willing to travel. The company offers a supportive culture, career growth opportunities, and various benefits, including a company vehicle and medical insurance.

Benefits

Company vehicle

Medical insurance

34 days holiday

Company pension scheme

Family-friendly policies

Occupational health support

Discounts on cinema, restaurants, and shopping

Qualifications

• Experience assisting with installation of equipment.
• Providing technical break/fix support.
• Knowledge of network infrastructure products.

Responsibilities

• Assist with installation under guidance.
• Manage workflow to close out incidents.
• Escalate issues to senior engineers.

Skills

Technical Support

Installation

IP Experience

Network Infrastructure

Job description

Social network you want to login/join with:

IT Field Engineer (Previous Relevant Experience is Required), Gloucester

Client:

Telent

Location:

Gloucester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

16.05.2025

Expiry Date:

30.06.2025

Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the United Kingdom. You will need to qualify for Garda clearance to work for us and be willing to travel to customer sites and our head office in Dublin when needed.

This is a great opportunity to work for a company that delivers services to our public sector customers and to play a part in keeping the country safe and saving lives.

We want to hear from you if the following describes you:

Demonstrable experience of:

• Assisting with the installation of equipment and materials using the latest issue contract manuals and procedural documents to the required standards of quality and time under the guidance of the Project Lead Engineer / Field Engineer.
• Providing technical break/fix support for customers' installed solutions.
• Escalation via Field Engineer / Senior Engineer to Problem Management for ongoing repetitive incidents of similar nature.
• Daily review of open incidents for your region, actively managing your workflow and utilization to close out incidents.
• Ideally IP experience and knowledge of working on network infrastructure products / PCs.

Telent - What we offer:

A career at Telent can span sectors, roles, technologies, and customers, providing opportunities to develop, learn new skills, and make an impact. We are growing and rely on our committed team to deliver.

We nurture talent through our ongoing commitment to creating an inclusive culture that respects and values differences and celebrates diverse ideas. We want everyone to feel they can be themselves and thrive at work.

The additional benefits of this role include:

• Company vehicle
• Medical insurance
• 34 days holiday, including public holidays, with options to buy or sell five days annually
• Company pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants, and shopping through the Telent Reward scheme

About Telent:

Telent is a leading technology company specializing in the design, build, support, and maintenance of mission-critical communications and the UK’s critical digital infrastructure. Our work helps connect communities and individuals using the latest technology and innovation. Joining us gives you the chance to make a real impact and fulfill your potential within a team of over 3,000 dedicated professionals.

Brilliance brought together.

Our values and behaviors include:

• Be inclusive
• Take responsibility
• Collaborate
• Be customer-focused

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